Archer A9 Doesn't Recognize Transcend StoreJet 2TB 25M3

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Archer A9 Doesn't Recognize Transcend StoreJet 2TB 25M3

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer A9 Doesn't Recognize Transcend StoreJet 2TB 25M3
Archer A9 Doesn't Recognize Transcend StoreJet 2TB 25M3
2020-08-16 02:19:05 - last edited 2020-08-19 09:13:38
Model: Archer A9  
Hardware Version:
Firmware Version:

Hi, 

My new Archer A9 doesn't recognize my storejet 2TB 25M3 connected via USB. However, it does work just fine when I connect my Storejet 320Gb 25M2. I used Y cable with additional power supply to connect both drives to my router. Both drives are working fine when connected directly to my laptop.

Any recommendation to get this resolved?

Thanks!

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Re:Archer A9 Doesn't Recognize Transcend StoreJet 2TB 25M3-Solution
2020-08-19 09:13:18 - last edited 2020-08-19 09:13:38

@Dyno 

 

Hello,

 

There are some troubleshooting suggestions you may refer to:

https://www.tp-link.com/support/faq/2289/

 

Additionally, you may try to plug this storejet 2TB 25M3 to the USB port of the A9 directly and confirm again.

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer A9 Doesn't Recognize Transcend StoreJet 2TB 25M3-Solution
2020-08-19 09:13:18 - last edited 2020-08-19 09:13:38

@Dyno 

 

Hello,

 

There are some troubleshooting suggestions you may refer to:

https://www.tp-link.com/support/faq/2289/

 

Additionally, you may try to plug this storejet 2TB 25M3 to the USB port of the A9 directly and confirm again.

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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