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i dont have a ip

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i dont have a ip

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

i dont have a ip

sofiane

2020-08-11 15:03:10 - last edited 2020-08-12 06:36:47

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Registered: 2020-08-11

i dont have a ip

2020-08-11 15:03:10 - last edited 2020-08-12 06:36:47

Model: Archer C6

Hardware Version:

Firmware Version:

so my internet has been having some issues lately and i went on to tplinkwifi.net and it shows that i have no ip what do i do?

1 Accepted Solution

Kevin_Z

2020-08-12 06:36:10 - last edited 2020-08-12 06:36:47

Posts: 21587

Helpful: 5043

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Registered: 2018-12-24

Re:i dont have a ip-Solution

2020-08-12 06:36:10 - last edited 2020-08-12 06:36:47

@sofiane

Hi,

May I know who is your ISP?

Can you still get the internet from the modem directly when the C6 drops connection? Please connect a computer to the modem or ISP line directly to confirm if there is still internet access.

Besides, please follow the instruction below to do some tests and tell me which case you belong to.

https://www.tp-link.com/en/support/faq/2237/

BTW, ensure the C6 firmware is up-to-date. If not, update it first.

Good day.

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2 Reply

Kevin_Z

2020-08-12 06:36:10 - last edited 2020-08-12 06:36:47

Posts: 21587

Helpful: 5043

Solutions: 2543

Stories: 21

Registered: 2018-12-24

Re:i dont have a ip-Solution

2020-08-12 06:36:10 - last edited 2020-08-12 06:36:47

@sofiane

Hi,

May I know who is your ISP?

Can you still get the internet from the modem directly when the C6 drops connection? Please connect a computer to the modem or ISP line directly to confirm if there is still internet access.

Besides, please follow the instruction below to do some tests and tell me which case you belong to.

https://www.tp-link.com/en/support/faq/2237/

BTW, ensure the C6 firmware is up-to-date. If not, update it first.

Good day.

i dont have a ip

i dont have a ip

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