Tenda A9 range extender can not connect to Archer C4000 router

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Tenda A9 range extender can not connect to Archer C4000 router

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Tenda A9 range extender can not connect to Archer C4000 router
Tenda A9 range extender can not connect to Archer C4000 router
2020-08-11 04:20:08 - last edited 2020-08-12 05:43:28
Model: Archer C4000  
Hardware Version: V3
Firmware Version: 1.0.3 BUILD 20191026 rel.13901(5553)

I am having problem of connecting my Tenda A9 range extender to the my new Archer C4000 router.  The Tenda A9 used to work on the old router (TL-WDR3600) with no issue.   Anyone has suggestions that I can try.  Thanks.

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Re:Tenda A9 range extender can not connect to Archer C4000 router-Solution
2020-08-12 05:04:18 - last edited 2020-08-12 05:43:28

@Kevin_Z 

 

Hi Kevin,

 

Thank you for the suggestion.  I finally got the connection issue resolved.  There are no special setting in the C4000.   I was using my andriod phone's Chome and Firefox browsers to setting up the Tenda range extender, and experiencing the setup issue.   I used my labtop today to login to the Tenda range extender and was successfully set up the connection.  I am not sure why it wont work when using phone browser.    

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Re:Tenda A9 range extender can not connect to Archer C4000 router
2020-08-11 11:40:33 - last edited 2020-08-12 05:43:26

@Meng 

 

Hello,

 

Are there any special settings on the C4000 for the clients or devices to connect, such as Access Control or Wireless MAC filtering? If yes, delete or disable it and try again.

 

It's also suggested to change the wireless settings on the C4000 to give it a shot, like changing the wireless channel to 1/6/11, changing wireless security to WPA2-PSK/AES, then reboot both the C4000 and the Tenda A9.

 

If all other devices connect to the C4000 network fine, you may also contact the Tenda support to seek some suggestions.

 

May it help.

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Re:Tenda A9 range extender can not connect to Archer C4000 router-Solution
2020-08-12 05:04:18 - last edited 2020-08-12 05:43:28

@Kevin_Z 

 

Hi Kevin,

 

Thank you for the suggestion.  I finally got the connection issue resolved.  There are no special setting in the C4000.   I was using my andriod phone's Chome and Firefox browsers to setting up the Tenda range extender, and experiencing the setup issue.   I used my labtop today to login to the Tenda range extender and was successfully set up the connection.  I am not sure why it wont work when using phone browser.    

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#3
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Re:Tenda A9 range extender can not connect to Archer C4000 router
2020-08-12 05:43:19

@Meng 

 

Hi, glad to hear that it works, congrats.^_^

 

If need any further help, just let us know.

 

Good day

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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