Archer AX10 AX1500, 2.4GHz band slow, multiple setting changes, tested 2 net services and routers
Archer AX10 AX1500, 2.4GHz band slow, multiple setting changes, tested 2 net services and routers
I know this prolem has been posted with this router multiple times, a Google search will reveal that. It seems no one has found a solution.
I have an AX10 AX1500 and my 2.4 GHz band will not get up to speed where it should be.
I have 2 internet connections in my home at the moment, cable internet rated at 200mbps, and a fiber connection rated at 300mbps
I also have a Linksys router that probably about 10 years old.
* I made sure the device I was testing with, was the only device connected *
For 5GHz this new router wastes the old one, downloads at 300+ with my fiber, 200+ with cable.
For 2.4 GHz the old Linksys is wasting this TP-Link. This is unfortunate because I'd like several devices around my home on 2.4GHz and dedicate 5Ghz to a few devices that need the extra bandiwdth.
My Linksys, on 2.4GHz, will get me over 100mbps down on either my cable or fiber lines.
The TP-Link on 2.4GHz, the best I've gotten is 67mbps down. This isn't a terrible speed by any stretch, but when my 10 yr old router can do better, we have a problem. I should be able to squeeze out about 50% of my hardline connection over 2.4, so I should be in the neighborhood of 100 with my cable, and 150 with my fiber.
I have tried tweaking every setting, choosing Auto, 20 or 40 for channel width, choosing auto and different channels, and choosing n only, g/n only and b/g/n for modes.
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Did anyone find any solution for this? Also how many devices can AX10 support in 2.4g relaiblly?
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Yes, I found a solution. I replaced with a Linksys. I fucked with this TP Link's setting for a year, and then, finally, out of warranty, bit the bullet and just bought a different router. I went with one of the cheaper WiFi 6 routers from Linksys and have been problem free since. My only complaint really is that's its a "smart" router and this auto assigns devices to its different bands. You can't manually choose. Even still, it's been a pretty good experience.
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Problem is annoying,
My old AC1500 Tenda was working great
200 mbps for my phones, 300 mbps for my laptops, all ok, no loss of data
I changed my routher with the Archer AX10 v1.0
i have 200 mbps for my phones(AC/AGN), 500 mbps for my laptops (AX)
But my applications on my phone have a laag that require several minutes to open. (FB, Lidl, Kaufland, Instagram, Whatsapp, etc)
If i change back to the old router, all is fast and well
I believe the advertising for Wi-Fi6 was a bit too early, as it is worse than BGN/AGN bands.
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Same here. My Pixel 6 Pro is frequently showing 5/5 Mbps for send and receive transfer rates, whenever I'm far enough from the router for the phone to switch to 2.4Ghz Wifi.
Laptop (a 2021 DELL XPS) also reports the following when slightly more distant from the router (upstairs):
rx rate: 2.0 Mbit/s │
│tx rate: 5.5 Mbit/s
My previous Tenda AC8, which was only WiFi 5 AC1200, performed much better. Actually I still have it, connected it to my ISP's modem, and in the same spots of the house where the AX10 provides a few Mbps, with the Tenda I'm getting close or exceeding to 100Mbps. Speed test confirms this also, and in general latency seems much better as well (I can tap a video inside the yt app and it opens instantly, whereas on the AX10 I have to wait for a fraction of a second while the wheel spins).
I have a 1Gbps fiber connection, ISP isn't the problem. This router clearly has some issues with 2.4Ghz WiFi.
Unfortunately I'm outside the return window, and the Tenda has another issue which makes it not usable anymore.
I've ordered a Tp Link C80 which is a downgrade from the AX10 in many regards, but at least it advertises 600Mbps in 2.4Ghz, so I hope they paid special attention to that aspect on this model.
https://www.tp-link.com/uk/home-networking/wifi-router/archer-c80/v1/
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andreaippo wrote
Same here. My Pixel 6 Pro is frequently showing 5/5 Mbps for send and receive transfer rates, whenever I'm far enough from the router for the phone to switch to 2.4Ghz Wifi.
Laptop (a 2021 DELL XPS) also reports the following when slightly more distant from the router (upstairs):
rx rate: 2.0 Mbit/s │
│tx rate: 5.5 Mbit/s
My previous Tenda AC8, which was only WiFi 5 AC1200, performed much better. Actually I still have it, connected it to my ISP's modem, and in the same spots of the house where the AX10 provides a few Mbps, with the Tenda I'm getting close or exceeding to 100Mbps. Speed test confirms this also, and in general latency seems much better as well (I can tap a video inside the yt app and it opens instantly, whereas on the AX10 I have to wait for a fraction of a second while the wheel spins).
I have a 1Gbps fiber connection, ISP isn't the problem. This router clearly has some issues with 2.4Ghz WiFi.
Unfortunately I'm outside the return window, and the Tenda has another issue which makes it not usable anymore.
I've ordered a Tp Link C80 which is a downgrade from the AX10 in many regards, but at least it advertises 600Mbps in 2.4Ghz, so I hope they paid special attention to that aspect on this model.
https://www.tp-link.com/uk/home-networking/wifi-router/archer-c80/v1/
@andreaippo Can you please confirm both the Pixel 6 Pro and the Laptop (a 2021 DELL XPS) are connecting to the 2.4G network? How about the signal strength, is it good or bad on both devices?
Have you ever tried to modify the 2.4G wireless network settings, such as channel, channel width, and security? Please try installing a Wi-Fi analyzer on the laptop to review the 2.4G networks and check what are the channels, then try one that has less interference with others and monitor the connectivity again. You can follow this guide to check more settings.
It's also suggested to keep the router firmware up-to-date.
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@Kevin_Z Hello, yes both are connected to the 2.4 band and the signal is weak cause it's upstairs.
The router seems to do a good job at picking the least congested channel, but still it's not able to provide satisfactory bandwidth. At this point I suppose it's just a limit of its antennas, and I'm going to sell it.
Firmware is up to date.
For the record, I received the TPLink C80 and set it up yesterday, and the bandwidth it provides in the same spots of my house is considerably better (tx/rx rates are always above 50Mbps, VS 5 on the AX10). Speed tests also confirmed that this bandwidth is real and usable. Unfortunately it's not a WiFi6 router, but for sure those bigger antennas perform considerably better.
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andreaippo wrote
@Kevin_Z Hello, yes both are connected to the 2.4 band and the signal is weak cause it's upstairs.
The router seems to do a good job at picking the least congested channel, but still it's not able to provide satisfactory bandwidth. At this point I suppose it's just a limit of its antennas, and I'm going to sell it.
Firmware is up to date.
For the record, I received the TPLink C80 and set it up yesterday, and the bandwidth it provides in the same spots of my house is considerably better (tx/rx rates are always above 50Mbps, VS 5 on the AX10). Speed tests also confirmed that this bandwidth is real and usable. Unfortunately it's not a WiFi6 router, but for sure those bigger antennas perform considerably better.
@andreaippo Thank you for replying with the detailed information again.
To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up. Thank you.
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