Stop workong

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Stop workong

2020-07-26 14:43:07

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-07-26

Stop workong

2020-07-26 14:43:07

Model: TL-WR841N

Hardware Version: V9

Firmware Version:

Stop working

1 Reply

2020-07-27 02:59:18

Posts: 21569

Helpful: 5031

Solutions: 2542

Stories: 21

Registered: 2018-12-24

Re:Stop workong

2020-07-27 02:59:18

Hello,

Do you mean the router stop working? Please check below info before we conclude it is a hardware issue:

1. Is the router still powered on correctly, how about the LEDs on it?

2. Ensure you are using the original power adapter. Please check whether there was any power cut or bad weather before it stops working?

3. Try to hard reset it by holding the reset button or hole for 10s.

4. Are you able to access its web UI from a browser? What is the hardware and firmware version?

5. When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.