Parental Controls Filter not blocking adult sites

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Parental Controls Filter not blocking adult sites

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Parental Controls Filter not blocking adult sites
Parental Controls Filter not blocking adult sites
2020-07-21 13:22:37
Model: Deco M5  
Hardware Version:
Firmware Version: 1.10.9

Im trying to block adult sites for 6 of my kid's devices and it's not blocking adult websites. I dont explicitely list any sites, just set the filter level to "pre-teen".  Any ideas?

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#1
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9 Reply
Re:Parental Controls Filter not blocking adult sites
2020-07-23 08:12:26

@franksmartin 

 

Hello, 

 

If the adult websites are actually not blocked when you choose "pre-teen" filter level, please go to https://global.sitesafety.trendmicro.com and enter the URL of the adult website, then you will see if that website belongs to an adult website or not.

  

If you find that website is classified into the wrong categories, please submit a reclassify request to Trend Micro.

 

However, if the website belongs to the correct website category but it is not blocked, please show us the Parental Control settings page on your Deco app as well as the firmware version of the Deco device.

 

Thanks.

 

 

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#2
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Re:Parental Controls Filter not blocking adult sites
2020-08-22 21:51:51

@TP-Link_Deco 

 

I am having the same issue. pornhub.com is not being blocked on any of my Mobile Devices. It is being blocked on my Desktops and Laptops, but not my Galaxy S10, Pixel XL or Samsung Galaxy Tab E.  

 

I have an Archer C3150...

 

And Trend Micros indicates that it should be blocked as it is listed as Pornography 18+... 

 

Please advise. It is not blocking pornhub when sett to pre-teen, and I am about to go out and buy another Router and toss this one...

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#3
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Re:Parental Controls Filter not blocking adult sites
2020-11-10 19:06:49

@TP-Link_Deco 

M4R(1.0)

1.4.3 Build 20200918 Rel. 74289

 

I have the same issue. Parental Control is not doing anything to block the adult sites. Doesn't matter if I set to Child or Pre-teen or Teen. As other users commented, I checked the https://global.sitesafety.trendmicro.com too. It's clearly classified as 18+. I will share my feedback on Amazon as well. 

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#4
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Re:Parental Controls Filter not blocking adult sites
2020-11-12 07:42:02

@EJHDad 

 

Hello, thanks for reporting.

 

Can I have some examples? Then we will ask our engineers to confirm.

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#5
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Re:Parental Controls Filter not blocking adult sites
2020-11-17 21:00:57

@TP_ Here are the some websites that TP link failed to block;

 

https://www.xvideos.es

 

https://www.erome.com/a/Nzt8yVvk 

 

https://www.xvideos.com

 

https://xnxxxvideos62.com

 

https://en.vidmo.org/video.php?id=12034374

 

https://xhamster5.desi/

 

https://kompoz2.com/find/pirn/

 

https://xnxxxvideoshd.co/

 

https://www.pornfuck.net/

 

and many more....

 

it does not block them.

 

Even sometimes it allows other websites that it blocked previously. So weird to understand why it is sometime allowing the same website blocked that it blocked previously.

 

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#6
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Re:Parental Controls Filter not blocking adult sites
2020-11-18 09:44:49
Not 18+ category, but for me and my Deco M4, youtube is not blocked on laptop (I used www.youtube.com or YouTube or https://www.youtube.com - none of them are considered and on this particular laptop, YT is still present).
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#7
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Re:Parental Controls Filter not blocking adult sites
2020-11-18 12:33:47

@NewTPcustomer I was just chatting with online support team. They are based in China. They have no idea or knowledge how the parental control works or its features and functions.

I am a IT professional myself and will be returning the router back and buy another brand. 

 

I recommend the same, you dont need to waste your time with this junk.

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#8
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Re:Parental Controls Filter not blocking adult sites
2022-01-22 04:01:23 - last edited 2022-01-22 04:02:55

Same thing here. In my case is even worse considering that I am using parental control and enabling Adult as Filter Level. And it does work anyway. Tested in my Wi-Fi using my notebook connected only to my Deco M5.

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#9
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Re:Parental Controls Filter not blocking adult sites
2022-01-22 04:18:15 - last edited 2022-01-22 05:53:55

 

NewTPcustomer wrote

@NewTPcustomer I was just chatting with online support team. They are based in China. They have no idea or knowledge how the parental control works or its features and functions.

I am a IT professional myself and will be returning the router back and buy another brand. 

 

I recommend the same, you dont need to waste your time with this junk.

@NewTPcustomer 

To be fair; most support is outsourced whether it's to China or India. Having said that, an IT professional should know TP-Link is a Chinese company. Let me find out you returned your Samsung/Sony TV, since those are 'foreign' companies.  

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#10
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