new firmware for Archer C58HP v1
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is there new or beta firmware for this device ?
it is brand new , and i´ve already replace it with my seller,
but it is not working well,
interrupted signal, full signal and no internet, dhcp doesnt works some times,
and the menu its so basic it lacks of settings;
so is there a firmware that i can try it? thanks
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Hello, sorry for the inconvenience caused here. We would do some troubleshooting first to narrow down this issue and try to fix it.
1. May I know who is your ISP?
2. What is the light status of the C58HP when the wifi connection drops out? Can you get internet from it via wired cable at that time? Please connect your device to the modem directly to do a comparison test as well.
3. When the network stops working, please check the IP address and default gateway with your computer connected to the modem/router separately and show me the status-details page. Instruction as below:
https://www.tp-link.com/support/faq/838/
At that time, please log into the web UI of the C58HP and take a full screenshot of the Advanced-status page, then go to the Advanced-System Tools-System Log page to save and export the whole log and sent it to us.
Besides, please follow the instruction below to do some tests and tell me which case you belong to.
https://www.tp-link.com/support/faq/2237/
Good day.
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@Kevin_Z y hoy en día aún siguen vendiendolo nuevo con un firmware obsoleto que mal por tplink .actualización para el c58hp para cuando?
Kevin_Z wrote
Hello, sorry for the inconvenience caused here. We would do some troubleshooting first to narrow down this issue and try to fix it.
1. May I know who is your ISP?
2. What is the light status of the C58HP when the wifi connection drops out? Can you get internet from it via wired cable at that time? Please connect your device to the modem directly to do a comparison test as well.
3. When the network stops working, please check the IP address and default gateway with your computer connected to the modem/router separately and show me the status-details page. Instruction as below:
https://www.tp-link.com/support/faq/838/
At that time, please log into the web UI of the C58HP and take a full screenshot of the Advanced-status page, then go to the Advanced-System Tools-System Log page to save and export the whole log and sent it to us.
Besides, please follow the instruction below to do some tests and tell me which case you belong to.
https://www.tp-link.com/support/faq/2237/
Good day.
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Hi @C.E.A.P, as replied to SuperHache, you may try my previous suggestions if you experience an issue with the router.
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