Unable to Update Firmware 8968 v4

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Unable to Update Firmware 8968 v4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to Update Firmware 8968 v4
Unable to Update Firmware 8968 v4
2020-07-14 13:24:28 - last edited 2020-07-15 03:52:09
Model: TD-W8961N  
Hardware Version: V4
Firmware Version: 4

I want to update my firmware on my router but I got error "Image uploading failed. The selected file contains an illegal image."

 

I have extracted zip files and double-checked the version still no success.

 

Download Link: https://static.tp-link.com/res/down/soft/TD-W8968_V4_150504.zip

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Re:Unable to Update Firmware 8968 v4
2020-07-21 03:43:55

@adarsh1001 

Hello,

 

We have to double-check that your model number is TD-W8968 V4, right?

 

Please refer to this FAQ to check your current firmware version:

https://www.tp-link.com/en/support/faq/315/

 

Could you please tell me why did you want to upgrade the firmware, did this router has any problem?

 

If the router working well, we recommend you just keep the current firmware version, thank you!

 

Have a nice day!

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