Archer C1200 - no internet

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Archer C1200 - no internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C1200 - no internet
Archer C1200 - no internet
2020-06-30 04:26:32 - last edited 2020-10-30 15:26:49
Model: Archer C1200  
Hardware Version: V3
Firmware Version:

Hello,

I buy an archer router c1200 I connected them in thread mode as it is on the manual and I have no Internet the orange internet light on the router and there is a yellow sign on my connection an internet it is a 2 days I do not know what to do for someone to help me please I do not know what to do where there is the panel I have a there is only zero

 

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Re:Archer C1200 - no internet
2020-06-30 06:43:58

@lavokuxo 

 

Hi, 

 

May I know who is your ISP? Is it a cable modem or DSL modem? What if you connect your modem directly into your computer, will the internet work?

 

If yes, with the cable modem connected to the blue/WAN port of C1200, please follow the below instruction:
1. Unplug the modem’s power cord and unscrew the coaxial cable
2. Connect the modem to the router’s WAN port and make sure the router is powered on
3. Plug the power cord for the modem back in, but leave the coaxial cable disconnected
4. Wait 3-5 minutes and reconnect the coaxial cable
5. Wait for the modem to reconnect and then check for IP and service

 

While if it is green, please log into the web page to check whether it obtains the IP address from the modem.
Note: You can go to Advanced-status page to check it; how to login: https://www.tp-link.com/us/faq-712.html

 

If it still doesn't work, please connect your computer to the cable modem directly and check its IP address, default gateway, and DNS.
Note: How to find them: https://www.tp-link.com/us/faq-838.html please show us a screenshot of the status-details page.

 

Then please reconnect to the C1200 by WIRED CABLE and login to the web page; Go to Advanced-Network-Internet page to clone the mac address.
Note: Please clone the computer's mac address.

 

Any updates, please keep me posted.

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