Deco m9 plus v2 update?
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Hello, I would like to know if there will be a new update for this version. I bought this product thinking that I would solve my Internet connection problems, and I see that if it fulfills its function but has very limited functions and for the price it has I find that it does not meet the expectations, that is why I speak for many users who need to know if this version will have a new update since it has been many months and we have only received answers avoiding the subject.
Please we need to know if this version will have a new update and especially if you will have concisable improvements
Sleater Vinueza
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Hi,
Did you download the latest Upgrade Tool from the official website? If yes, there should be no issue.
Or you may try with another computer, Windows or Mac.
Thanks.
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@Lincoln Not true. I upgraded with that tool on Windows 10 without any issue at all.
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Hello, you may download the Upgrade Tool for MAC from the TP-Link official website:
https://www.tp-link.com/support/download/deco-m9-plus/#Utility
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Hello, are you running this Upgrade Tool on a Windows 10 or Mac? Have you tried with a different computer?
Please ensure that you typed in the correct username and password as they are case-sensitive, you may try to log our on your Deco app and relogin to confirm it.
Thanks.
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Thanks, downloaded the firmware upgrade and the upgrade tool.
However login fails, and I tested logging out/in in the Deco app -- it works fine. Also works on this website for the community.
I'm using a password manager, so I'm sure I "typed it in right" :)
I'm trying on Win 10, see screenshots below.
Why does the login fail?
I'm using
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Hello,
Our engineer will email you, if you are willing to do further analysis, please check your inbox and respond.
Thanks for your cooperation and support. Good day.
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@TP-Link_Deco Many thanks, I realized that I should try without the VPN and now the authentication worked.
So far our VPN setup has not blocked any home or internet devices/services -- but clearly it blocked this somehow.
What surprises me a bit is that after running this upgrade tool with the indicated update, Deco app immediately says that there is another update available.
Current version is 1.4.0 Build 20200324 Rel. 53529
Deco app saays that there is an update available for version 1.4.2 Build 20200725 Rel. 65637
I will perform that update as well... Surprisingly complex, when until now I was very happy how simple installation and operations was!
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Hello, glad to hear that you found the solution by yourself.
Yes, we released a newer version for Deco M9 V2 previously and you may just update it to the latest now via your Deco app, there is no need to run the Upgrade Tool again.
Let us know if there is an issue, thanks a lot~
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