Deco m9 plus v2 update?

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Deco m9 plus v2 update?

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199 Reply
Re:Deco m9 plus v2 update?
2020-08-02 12:25:28

This is driving me nuts.

 

I also created an extra TP link ID. Different Email, different password. Still no luck in logging in with the 'upgrade tool'.

 

I went up to the attic, found a very old macbook pro (running Windows 10). Tried to login with it - no dice.

 

If anyone knows how to run this 'upgrade tool' on Windows 10, please let me know. I can't get past the log in screen, it always reports wrong credentials. angry

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#125
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Re:Deco m9 plus v2 update?
2020-08-02 13:31:18

@RichardVi I have done it with the latest version of Windows 10 and I have not had any inconvenience, your case seems very strange to me

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#126
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Re:Deco m9 plus v2 update?
2020-08-02 13:31:20

@RichardVi I have done it with the latest version of Windows 10 and I have not had any inconvenience, your case seems very strange to me

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#127
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Re:Deco m9 plus v2 update?
2020-08-02 15:13:00

@Sleater14 

 

Have you read this topic? This case is not strange, many people report the problems with Windows 10 and the updater tool.

 

What is strange is that a company like TP-link markets a router which can only be controlled using an app (despite promising a web interface). Then making it so that the new firmaware update can not be done using that app. Then creating a special tool for the firmware update that doesn't run on many Windows 10 machines.

 

That's whats strange.

 

I have updated my Deco M9. How? By asking my neighboor, a complete computer illaterate, to use his Macbook, connect it to my Deco and run the updater tool.

 

Once more: this is embarrasing. TP-Link should fix this asap. And I'm not ranting here, this problem is for almost a year now. Check their website:

 

https://www.tp-link.com/nl/support/faq/2641/

 

Updated 10-10-2019 07:11:27 AM: Currently, only some models support web-based management, but don’t worry, other models will support this feature via firmware updates in the future.

 

Make good on your promise TP-Link!!!

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#128
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Re:Deco m9 plus v2 update?
2020-08-02 15:17:38

@RichardVi I totally understand you friend, it was me who opened this post because I found it very unprofessional that they do not update this product for months, do not take it badly just seems strange, as I said I have windows 10 always up to date and I was able to update it, already depends on each computer and each router. 

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#129
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Re:Deco m9 plus v2 update?
2020-08-03 01:39:40

@Sleater14 

 

I'm on Windows 10 version 1909 build 18363.959. And you?

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#130
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Re:Deco m9 plus v2 update?
2020-08-03 02:31:05

@RichardVi The latest version, 2024, but I installed it with the one you have

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#131
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Re:Deco m9 plus v2 update?
2020-08-03 07:53:38

@RichardVi 

 

Hello,

 

The firmware upgrade issue had been resolved already, can you please confirm which Upgrade Tool are you using? Please download it from the TP-Link official website:

https://www.tp-link.com/support/download/deco-m9-plus/#Utility

 

If still failed, we will need to arrange a remote session to help you with the upgrade, thanks.

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#132
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Re:Deco m9 plus v2 update?
2020-08-03 10:58:15 - last edited 2020-08-03 10:59:06

@TP-Link_Deco 

 

It did still fail, but an online session is not nescessary. I used an Apple to update my Deco's already. I downloaded the official upgrade tool here: https://static.tp-link.com/2020/202007/20200715/M9Plus_2.0_upgrade_tool_v1.1.1_Windows.zip

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#133
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Re:Deco m9 plus v2 update?
2020-08-03 11:12:13

@RichardVi 

 

Hello, thanks for the update and glad to hear that the upgrade issue is resolved finally with your Deco M9.

 

Good days.

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#134
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