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Archer C6(US) is frequently getting disconnected.

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Archer C6(US) is frequently getting disconnected.

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17 Reply
Re:Archer C6(US) is frequently getting disconnected.
2020-10-14 07:14:07

@prsmike 

 

Hi, can you please confirm where did you get the updated firmware 1.1.5? Please show us the download link, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#12
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Re:Archer C6(US) is frequently getting disconnected.
2020-10-14 07:17:00

@Kevin_Z 

Downloaded from tplink website.

https://www.tp-link.com/us/support/download/archer-c6/#Firmware

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#13
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Re:Archer C6(US) is frequently getting disconnected.
2021-01-21 06:46:14

@Uttz 

I am from India and brought Tplink Archer c6 and facing frequent disconnection. I am from State (Telagana-Hyderabad) using Hathway Broadband Fiber connection.

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#14
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Re:Archer C6(US) is frequently getting disconnected.
2021-01-21 06:56:30

@Solla-topee 

 

I brought TPLink Archer C6 V2 from Amazon India. I think it is imported from China (for Europe Region). I am facing frequent disconnection. My Provider is Hathway Broadband Fibre connection. I connect TPlink LAN with my original router (Fiber router). I get frequent Red Color/Orange color in router which means disconnection.  I am pasting log also.

 

CONTACT NUMBER : +91 799-706-7013 (INDIA-[TELAGANA-HYDERABAD]) : ISP PROVIDER : HATHWAY BROADBAND

 

 

 

FIRMWARE : 1.3.6 Build 20200902 rel.65591(4555)
HARDWARE VERSION:Archer C6 v2.0
ONLINE UPGRADE
LATEST VERSION:1.3.6 Build 20200902 rel.65591

####################################################################
#                    Archer C6 System Log
# Time = 2021-01-21 12:20:17
# H-Ver = 2.0.0 ; S-Ver = 1.3.6 Build 20200902 rel.65591
# LAN: I = 192.168.0.1 ; M = 255.255.255.0 ; MAC = 84:D8:1B:26:81:89 
# WAN: W = dhcp ; I = 192.168.1.3 ; M = 255.255.255.0 ; MAC = 84:D8:1B:26:81:8A 
#      G = 192.168.1.1 ; D1 = 192.168.1.1 ; D2 = 0.0.0.0 
# Clients connected: 2 ; WI-FI : 2 
####################################################################
2021-01-21 12:16:35 dhcps[3812]: <6> 212054 send ack ip 192.168.0.145 and dns 192.168.0.1 to 50:3e:aa:78:eb:cd
2021-01-21 12:16:35 dhcps[3812]: <6> 212053 receive request ip 192.168.0.145 from 50:3e:aa:78:eb:cd
2021-01-21 12:16:34 dhcps[3812]: <6> 212054 send ack ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 12:16:34 dhcps[3812]: <6> 212053 receive request ip 192.168.0.118 from 28:e3:47:55:26:8a
2021-01-21 12:07:55 dhcps[3812]: <6> 212054 send ack ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 12:07:55 dhcps[3812]: <6> 212053 receive request ip 192.168.0.118 from 28:e3:47:55:26:8a
2021-01-21 12:07:52 dhcps[3812]: <6> 212054 send ack ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 12:07:52 dhcps[3812]: <6> 212053 receive request ip 192.168.0.118 from 28:e3:47:55:26:8a
2021-01-21 12:07:50 dhcps[3812]: <6> 212054 send ack ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 12:07:50 dhcps[3812]: <6> 212053 receive request ip 192.168.0.118 from 28:e3:47:55:26:8a
2021-01-21 11:13:41 dhcps[3812]: <6> 212054 send ack ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 11:13:41 dhcps[3812]: <6> 212053 receive request ip 192.168.0.118 from 28:e3:47:55:26:8a
2021-01-21 11:13:41 dhcps[3812]: <6> 212052 send offer ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 11:13:41 dhcps[3812]: <6> 212051 receive discover from 28:e3:47:55:26:8a
2021-01-21 11:13:40 dhcps[3812]: <6> 212054 send ack ip 192.168.0.145 and dns 192.168.0.1 to 50:3e:aa:78:eb:cd
2021-01-21 11:13:40 dhcps[3812]: <6> 212053 receive request ip 192.168.0.145 from 50:3e:aa:78:eb:cd
2021-01-21 11:13:40 dhcps[3812]: <6> 212052 send offer ip 192.168.0.145 and dns 192.168.0.1 to 50:3e:aa:78:eb:cd
2021-01-21 11:13:40 dhcps[3812]: <6> 212051 receive discover from 50:3e:aa:78:eb:cd
2021-01-21 10:46:17 dhcps[3812]: <6> 212054 send ack ip 192.168.0.131 and dns 192.168.0.1 to 08:21:ef:41:67:5f
2021-01-21 10:46:17 dhcps[3812]: <6> 212053 receive request ip 192.168.0.131 from 08:21:ef:41:67:5f
2021-01-21 10:46:17 dhcps[3812]: <6> 212052 send offer ip 192.168.0.131 and dns 192.168.0.1 to 08:21:ef:41:67:5f
2021-01-21 10:46:17 dhcps[3812]: <6> 212051 receive discover from 08:21:ef:41:67:5f
2021-01-21 10:46:17 dhcps[3812]: <6> 212052 send offer ip 192.168.0.131 and dns 192.168.0.1 to 08:21:ef:41:67:5f
2020-09-02 00:01:39 upnp[6394]: <6> 217504 Service start
2020-09-02 00:01:38 upnp[6394]: <6> 217505 Service stop
2020-09-02 00:01:37 nat[4694]: <6> 211021 IPSEC ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 L2TP ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 PPTP ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 SIP ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 RTSP ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 H323 ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 TFTP ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 FTP ALG enabled
2020-09-02 00:01:25 qos[5253]: <6> 259504 Service start
2020-09-02 00:01:21 nat[4694]: <6> 211501 Initialization succeeded
2020-09-02 00:01:19 qos[5253]: <6> 259502 Function enabled
2020-09-02 00:01:16 nat[4694]: <6> 211501 Initialization succeeded
2020-09-02 00:01:14 factory-reset[4889]: <6> 284504 Service start
2020-09-02 00:01:08 dhcpc[4654]: <6> 210054 receive ack from server with ip 192.168.1.3, options(subnet=255.255.255.0;router=192.168.1.1;dns=192.168.1.1;serverid=192.168.1.1;lease=86400;)
2020-09-02 00:01:08 dhcpc[4654]: <6> 210053 send select request with options(cliid=01/84:d8:1b:26:81:8a:;reqip=192.168.1.3;serverid=192.168.1.1;)
2020-09-02 00:01:08 dhcpc[4654]: <6> 210052 receive offer from server with ip 192.168.1.3, options(subnet=255.255.255.0;router=192.168.1.1;dns=192.168.1.1;serverid=192.168.1.1;lease=86400;)
2020-09-02 00:01:06 dhcpc[4654]: <6> 210051 send discover with ip 0.0.0.0 and flags 8000
2020-09-02 00:01:04 traffic-stats[4533]: <6> 269504 Service start
2020-09-02 00:00:52 parental-control[4255]: <6> 229504 Service start
2020-09-02 00:00:52 parental-control[4255]: <6> 229502 Function enabled
2020-09-02 00:00:49 nat[3386]: <7> 211001 Flush conntrack
2020-09-02 00:00:49 nat[3386]: <6> 211502 Function enabled
2020-09-02 00:00:49 nat[3386]: <5> 211051 Create NAT chain succeeded
2020-09-02 00:00:47 nat[3386]: <6> 211501 Initialization succeeded
2020-09-02 00:00:44 nat[3386]: <6> 211501 Initialization succeeded
2020-09-02 00:00:41 imb[3314]: <6> 218507 Daemon connection succeeded
2020-09-02 00:00:41 imb[3314]: <6> 218012 ARP Binding disabled
2020-09-02 00:00:41 imb[3314]: <6> 218506 Config interface initialization succeeded
2020-09-02 00:00:41 imb[3314]: <6> 218501 Initialization succeeded
2020-09-02 00:00:38 upnp[3006]: <6> 217504 Service start
2020-09-02 00:00:38 basic-security[2251]: <6> 219504 Service start
2020-09-02 00:00:38 basic-security[2251]: <5> 219606 Flush conntrack table succeeded
2020-09-02 00:00:37 upnp[3006]: <6> 217505 Service stop
2020-09-02 00:00:25 access-control[2227]: <6> 239504 Service start
2020-09-02 00:00:25 access-control[2227]: <6> 239503 Function disabled
2020-09-02 00:00:24 firewall[963]: <6> 209504 Service start
2020-09-02 00:00:00 time-settings[783]: <6> 279504 Service start
 

 

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#15
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Re:Archer C6(US) is frequently getting disconnected.
2021-01-21 06:59:44

@Uttz 

 

NAME : SRINIWAS TADIMALLA

LOCATION : INDIA-TELAGAN(HYDERABAD)

MOBILE : +91-799-706-7013.

EMAIL : SRINIWAS.USA@GMAIL.COM

ISP PROVIDER : HATHWAY BROADBAND

 

FREQUENT DISCONNECTION :

 

FIRMWARE : 1.3.6 Build 20200902 rel.65591(4555)
HARDWARE VERSION:Archer C6 v2.0
ONLINE UPGRADE
LATEST VERSION:1.3.6 Build 20200902 rel.65591

####################################################################
#                    Archer C6 System Log
# Time = 2021-01-21 12:20:17
# H-Ver = 2.0.0 ; S-Ver = 1.3.6 Build 20200902 rel.65591
# LAN: I = 192.168.0.1 ; M = 255.255.255.0 ; MAC = 84:D8:1B:26:81:89 
# WAN: W = dhcp ; I = 192.168.1.3 ; M = 255.255.255.0 ; MAC = 84:D8:1B:26:81:8A 
#      G = 192.168.1.1 ; D1 = 192.168.1.1 ; D2 = 0.0.0.0 
# Clients connected: 2 ; WI-FI : 2 
####################################################################
2021-01-21 12:16:35 dhcps[3812]: <6> 212054 send ack ip 192.168.0.145 and dns 192.168.0.1 to 50:3e:aa:78:eb:cd
2021-01-21 12:16:35 dhcps[3812]: <6> 212053 receive request ip 192.168.0.145 from 50:3e:aa:78:eb:cd
2021-01-21 12:16:34 dhcps[3812]: <6> 212054 send ack ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 12:16:34 dhcps[3812]: <6> 212053 receive request ip 192.168.0.118 from 28:e3:47:55:26:8a
2021-01-21 12:07:55 dhcps[3812]: <6> 212054 send ack ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 12:07:55 dhcps[3812]: <6> 212053 receive request ip 192.168.0.118 from 28:e3:47:55:26:8a
2021-01-21 12:07:52 dhcps[3812]: <6> 212054 send ack ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 12:07:52 dhcps[3812]: <6> 212053 receive request ip 192.168.0.118 from 28:e3:47:55:26:8a
2021-01-21 12:07:50 dhcps[3812]: <6> 212054 send ack ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 12:07:50 dhcps[3812]: <6> 212053 receive request ip 192.168.0.118 from 28:e3:47:55:26:8a
2021-01-21 11:13:41 dhcps[3812]: <6> 212054 send ack ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 11:13:41 dhcps[3812]: <6> 212053 receive request ip 192.168.0.118 from 28:e3:47:55:26:8a
2021-01-21 11:13:41 dhcps[3812]: <6> 212052 send offer ip 192.168.0.118 and dns 192.168.0.1 to 28:e3:47:55:26:8a
2021-01-21 11:13:41 dhcps[3812]: <6> 212051 receive discover from 28:e3:47:55:26:8a
2021-01-21 11:13:40 dhcps[3812]: <6> 212054 send ack ip 192.168.0.145 and dns 192.168.0.1 to 50:3e:aa:78:eb:cd
2021-01-21 11:13:40 dhcps[3812]: <6> 212053 receive request ip 192.168.0.145 from 50:3e:aa:78:eb:cd
2021-01-21 11:13:40 dhcps[3812]: <6> 212052 send offer ip 192.168.0.145 and dns 192.168.0.1 to 50:3e:aa:78:eb:cd
2021-01-21 11:13:40 dhcps[3812]: <6> 212051 receive discover from 50:3e:aa:78:eb:cd
2021-01-21 10:46:17 dhcps[3812]: <6> 212054 send ack ip 192.168.0.131 and dns 192.168.0.1 to 08:21:ef:41:67:5f
2021-01-21 10:46:17 dhcps[3812]: <6> 212053 receive request ip 192.168.0.131 from 08:21:ef:41:67:5f
2021-01-21 10:46:17 dhcps[3812]: <6> 212052 send offer ip 192.168.0.131 and dns 192.168.0.1 to 08:21:ef:41:67:5f
2021-01-21 10:46:17 dhcps[3812]: <6> 212051 receive discover from 08:21:ef:41:67:5f
2021-01-21 10:46:17 dhcps[3812]: <6> 212052 send offer ip 192.168.0.131 and dns 192.168.0.1 to 08:21:ef:41:67:5f
2020-09-02 00:01:39 upnp[6394]: <6> 217504 Service start
2020-09-02 00:01:38 upnp[6394]: <6> 217505 Service stop
2020-09-02 00:01:37 nat[4694]: <6> 211021 IPSEC ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 L2TP ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 PPTP ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 SIP ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 RTSP ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 H323 ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 TFTP ALG enabled
2020-09-02 00:01:37 nat[4694]: <6> 211021 FTP ALG enabled
2020-09-02 00:01:25 qos[5253]: <6> 259504 Service start
2020-09-02 00:01:21 nat[4694]: <6> 211501 Initialization succeeded
2020-09-02 00:01:19 qos[5253]: <6> 259502 Function enabled
2020-09-02 00:01:16 nat[4694]: <6> 211501 Initialization succeeded
2020-09-02 00:01:14 factory-reset[4889]: <6> 284504 Service start
2020-09-02 00:01:08 dhcpc[4654]: <6> 210054 receive ack from server with ip 192.168.1.3, options(subnet=255.255.255.0;router=192.168.1.1;dns=192.168.1.1;serverid=192.168.1.1;lease=86400;)
2020-09-02 00:01:08 dhcpc[4654]: <6> 210053 send select request with options(cliid=01/84:d8:1b:26:81:8a:;reqip=192.168.1.3;serverid=192.168.1.1;)
2020-09-02 00:01:08 dhcpc[4654]: <6> 210052 receive offer from server with ip 192.168.1.3, options(subnet=255.255.255.0;router=192.168.1.1;dns=192.168.1.1;serverid=192.168.1.1;lease=86400;)
2020-09-02 00:01:06 dhcpc[4654]: <6> 210051 send discover with ip 0.0.0.0 and flags 8000
2020-09-02 00:01:04 traffic-stats[4533]: <6> 269504 Service start
2020-09-02 00:00:52 parental-control[4255]: <6> 229504 Service start
2020-09-02 00:00:52 parental-control[4255]: <6> 229502 Function enabled
2020-09-02 00:00:49 nat[3386]: <7> 211001 Flush conntrack
2020-09-02 00:00:49 nat[3386]: <6> 211502 Function enabled
2020-09-02 00:00:49 nat[3386]: <5> 211051 Create NAT chain succeeded
2020-09-02 00:00:47 nat[3386]: <6> 211501 Initialization succeeded
2020-09-02 00:00:44 nat[3386]: <6> 211501 Initialization succeeded
2020-09-02 00:00:41 imb[3314]: <6> 218507 Daemon connection succeeded
2020-09-02 00:00:41 imb[3314]: <6> 218012 ARP Binding disabled
2020-09-02 00:00:41 imb[3314]: <6> 218506 Config interface initialization succeeded
2020-09-02 00:00:41 imb[3314]: <6> 218501 Initialization succeeded
2020-09-02 00:00:38 upnp[3006]: <6> 217504 Service start
2020-09-02 00:00:38 basic-security[2251]: <6> 219504 Service start
2020-09-02 00:00:38 basic-security[2251]: <5> 219606 Flush conntrack table succeeded
2020-09-02 00:00:37 upnp[3006]: <6> 217505 Service stop
2020-09-02 00:00:25 access-control[2227]: <6> 239504 Service start
2020-09-02 00:00:25 access-control[2227]: <6> 239503 Function disabled
2020-09-02 00:00:24 firewall[963]: <6> 209504 Service start
2020-09-02 00:00:00 time-settings[783]: <6> 279504 Service start
 

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#16
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Re:Archer C6(US) is frequently getting disconnected.
2021-01-31 09:36:18

@Uttz 

Have your issue of frequent disconnection of internet  from router and led turning orange intermittently resolved??

Were you  able to downgrade your firmware?? 

 

Actually I am also facing similar/exact issue with my router archer c60(us) v3 (though different model but having same issue) and this issue only started after i pushed the latest firmware update available for my router on 18 jan 2020. Prior to that my router was working efficiently. And I just want to downgrade my firmware to its initial firmware to resolve this issue but unable to get desired help.

 

Prior to seeking help from you I have posted/raised query with tplink support via call or online with no result in vain. It's seems Tplink customer care doesnt want to help us at all!!

 

So if you were able to resolve your issue than do share the below:

1. Steps taken to resolve the issue.

2. How to downgrade the firmware?

 

Waitng for your reply.

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#17
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Many issues after upgrading firmware | Archer C60 v3.0
2021-01-31 18:16:01

@Uttz 

 

i am also facing many issues after upgrading new firmware.

old firmware: Archer C60(EU)_V3.0_190115

new firmware: Archer C60(EU)_V3.0_20201231

 

I upgrade it through button "check for upgrade" which located in router console, i didnt upgrade it manually.

 

there should be be a solution to downgrade the firmware.

 

some of the issues:

cannot login with TP-LINK ID which needed for Dynamic DNS

 

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#18
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12
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