Archer AX6000 Firmware upgrade ruined everything. Cant go back?
Hi bought the Archer AX6000 and i was happy enough with it. NO real issues.
Yesterday I got an update for firmware, which i did using the Routers inbuilt tool.
Then the problems began.
I couldnt reconnect any of my Google Home speakers each complaining the Netowrk was in AP mode, which is clearly wasnt.
I factory reset the router and started from scratch which took a considerable ammount of time but i still cannot get the home network back to its pre Firmware upgrade state.
All day yesterday your support site was offline for me which is pretty unacceptable, there was no way i could get the old Firmware downloaded so....
I eventually gave up and today have downloaded the 2 previous official EU firmwares. 2020/02/12 and 2019/08/02.
Unzipped them and connected to the router via rj45 to flashback to the previous version... Its not the first time i do firmware i know what im doing.
AND... Nope it just says nope. cannot do it. It wont accept an older file?
Please i am so fed up with this damn router.
I thought id be upgrading to a decent wifi6 experaince with everything i need for the next 5 years but nope its a massive pain in the arse to be honest and im regrettting the purchase.
I cant even find patch notes on the firmware that got updated.... its like its a ghost release
PLEASE PLEASE
Help !
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Also the connection type is unknown alot
the Nas is wired the Oppo is Wireless bu they come up as unknown
Also ARP List is always wrong dont know if that helps (im not using IP and MAC binding i was just in there and notced the table was short )
- Copy Link
- Report Inappropriate Content
New beta (1.1.2 Build 20200709 rel.81803(4555) ) still doesn't work
When it goes wrong u can't see the router over the wifi @ all even thow you are connected
And now when I scan
I've lost all wireless clients so the pi's have gona and so have all the chrome casts
- Copy Link
- Report Inappropriate Content
with there now being multiple versions of the beta, people should post which version when they state the beta does not work or some feature does not work.
- Copy Link
- Report Inappropriate Content
last one attached the log file i never changed the time but for some reason it thinks i did it gets it from
time.nist.gov
- Copy Link
- Report Inappropriate Content
Hello, it seems you encountered a lot of display issues with this beta firmware.
Is it possible to reset the router to factory defaults and set it up again to check if there will be an issue?
May I know what are the 2.4G wireless devices will stop connecting after a period of time? Are other 2.4G devices still working fine? If you could provide the detailed network diagram that would be highly appreciated, thanks.
- Copy Link
- Report Inappropriate Content
don't think there display issues as i cant see them when i scan the network
I shall try tonight
Assuming you men 5ghz
@ 22:13 it failed so approx 11 hours
Yep 2.4 seems fine
If you could provide the detailed network diagram that would be highly appreciated
ok ill try 2night
i also see this error
lan mac is nil!
stack traceback:
[C]: in function 'assert'
?: in function 'dispatch'
?: in function <?:195>
@Kevin_Z Can you get some one to email me cos im just filling up this forum
- Copy Link
- Report Inappropriate Content
Wow - the firmware has absolutely destroyed any connection with the internet lasting and or being at level of speed it should....what the heck tp-link - - this is absolutely horrible. Your June firmware update has just destroyed this router....and I also noticed that you have taken down the firmware - clearly you know this is a mess...with the latest now being shown as the March 2020 firmware (which was actually pretty solid) - - what have you all done...you need to re-release the March 2020 firmware and allow the router to install it...give it a new updated date or whatever you need to do....you have ruined our routers.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello, sorry for any trouble caused by this AX6000.
May I know which firmware are you running now and can you please give us more details about the issue you encountered? We will try our best to fix it ASAP, thanks.
- Copy Link
- Report Inappropriate Content
I gave up and stopped messing with it - good luck on getting that to happen with the older firmware, they dont get it. This has been going on for weeks now. They keep coming out with Beta's riddled with new problems. Asus with opensource software or even the Asus software is a way better explerience. Even is Asus did mess it up you can use the opensource firmware that works great, but with mroe features. I really wish i could return this POS.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 7
Views: 33338
Replies: 151