tpPLC can not start due to "This flash player in not compatible with your region"
trying to use tpPLC tulity to analyzer my TL-PA8030P KIT connection internet drop issue.
After installing the tpPLC, the tool will report "This flash player in not compatible with your region, please reinstall Adobe Flash Player" and woun'd start. So I re-install the Adobe flash player with the latest version (32.0.0) and still got the same result. My OS version is WIN7. thanks for any suggestion and help.
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Hello,
Did you have another computer can download the Utility? If so, please change a different computer to check if it can work well.
Here is a link you can refer to install the utility:
https://www.tp-link.com/en/support/faq/1608/
If it still not working, please tell me what step you have troubled and what error information you got. May I have a screenshot of the error information.
Thank you for your cooperation and have a nice day!
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Hello,
I have the same problem, tested on two different computers running under windows 10.
You will find in attached piece the screen capture to illustrate the problem.
Thanks
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Hi, please try to download the latest firmware of the powerline utility to fix this issue:
tpPLC_Utility_Windows.
https://static.tp-link.com/2020/202011/20201127/tpPLC%20Utility.zip
Thank you very much!
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@TP-Link thanks it works well.
Just for your information I get the previous package from your support page: Téléchargement pour TL-PA9025P KIT | TP-Link France (tp-link.com) using in french language "utilitaires" tab and using this link https://static.tp-link.com/2018/201809/20180904/PowerLineUtility_Win_180816.zip .
Thanks for your support and reactivity.
Che-Guevarec
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