Wifi and Ethernet connections frequently drop out

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Wifi and Ethernet connections frequently drop out

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Wifi and Ethernet connections frequently drop out
Wifi and Ethernet connections frequently drop out
2020-05-25 15:38:06
Model: Archer AX6000  
Hardware Version:
Firmware Version: App says it’s current

I bought an Archer AX6000 router months ago and have had this issue the entire time but it has gotten to the point where it is unusable.


I'm having trouble with the 5 Ghz band. After a clean start up of the router the 5Ghz works fine. But after a day or so the connection is lost and I can't reconnect. The 5Ghz network is intermittend down. So, when scanning for networks sometimes the 5Ghz network is visible, but then dissapears again.

This happens on all Wifi devices on both bands.

 

my Ethernet connection frequently drops out on my desktop too. 

it's driving me crazy.

Any ideas on how to solve this? Or should I return it?

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Re:Wifi and Ethernet connections frequently drop out
2020-05-25 16:11:36

@iAmStylized 

 

Review the below thread in the forum to see if it will help (don't stop at the first page).

 

https://community.tp-link.com/en/home/forum/topic/175434

 

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Re:Wifi and Ethernet connections frequently drop out
2020-05-27 08:27:54
I suggest you can contact with TP-Link technical support to solve this problem, I updated a beta firmware provided by them two weeks ago, everything works well now.
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