deco app issues

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deco app issues

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deco app issues
deco app issues
2020-05-18 12:53:04
Model: Deco M4  
Hardware Version:
Firmware Version: latest

hi all;

lately the mobile app (android 10 latest on pixel device) reports no connectovity to deco even though deco works fine and wifi is great.

any ideas whats going on? is this a known bug? thanks

BTW, retry does not help... however, if I close the app and open it again all is ok...

see app screen shot.

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#1
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4 Reply
Re:deco app issues
2020-05-21 10:58:38

@gkatz 

Have you tried to reset the Deco network and reconfigure it? If not, you can have a try.

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#2
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Re:deco app issues
2020-05-30 15:04:58

@gkatz yap, the same situation. App shows desconnection one or two Decos from the network or shows that device is disconnected from the network. Nevertheless actually network is working properly (i have network watchdog and i can see any disconnection of any device) and device has internet access. Only app shows the problem. If re-open app, everything is ok, but after some seconds situation can repeat.

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#3
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Re:deco app issues
2020-05-31 09:42:36
Seems to me like a bug in the app...
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#4
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Re:deco app issues
2020-05-31 10:37:01 - last edited 2020-05-31 10:37:40

@gkatz Fixed it up by rebooting of all network components .

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#5
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