Archer C5 v4 00000004 - 5ghz wifi signal frequent dropping
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Dear members -
In India, i recently got TPlink Archer C5 v4. Surprisingly, i dont find this model name onn the TPlink list.
My issue is with the 5GHZ wifi signal. 5GHZ signal drops every 5 to 12 mins and reconnects again. I am also connected via 2.4ghz via same router and dont face any such issue at 2.4ghz. This issue starts as soon as i am on 5ghz. I have 5ghz on auto channel and channel width as 20MHZ and 2.4ghz on channel 11 and channel width at 40MHZ. I have tried 5GHZ at different channels and channel width but result has been the same of frequent signal dropping.
Can someone please help me guide? Thanks for your help.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@PB1 I also see an issue where all of a sudden I get a incorrect password error for the 5ghz connection and after few minutes it just auto connects with the same password.
- Copy Link
- Report Inappropriate Content
@PB1 Good afternoon!
Did you try to update the router's firmware to the latest firmware?
- Copy Link
- Report Inappropriate Content
@estevao_macedo hi I can't seem to find the latest version for India and language English for Archer C5. Can you help me with the link ?
- Copy Link
- Report Inappropriate Content
You can download the firmware with multilingual support.
https://www.tp-link.com/bg/support/download/archer-c5-v4/
- Copy Link
- Report Inappropriate Content
@estevao_macedo I am getting a 4503 error. Confirming the versions again below -
3.16.0 0.9.1 v6015.0 Build 190627 Rel.41124n
Archer C5 v4 00000004
- Copy Link
- Report Inappropriate Content
@DV5 Is your router configured with the correct time zone?
- Copy Link
- Report Inappropriate Content
@estevao_macedo I am also facing the same issue couple of times in a day and wifi works fine with 2.4GHz. To fix this temporarily, I have to reboot the router or change some value (i.e. remove password, reenter it, save it) and revert it then it starts to work for some time.
Here is the router information-
Device Information
Firmware Version: 3.16.0 0.9.1 v6015.0 Build 190226 Rel.23566n
Hardware Version: Archer C5 v4 00000004
The software download link you have provided is for Bulgaria / Български език and I am unable to locate this model in my country's TP-link website. Please assist.
Thanks,
Akhilesh
- Copy Link
- Report Inappropriate Content
@PB1 where you able to solve the issue? As I have the same problem!
- Copy Link
- Report Inappropriate Content
Archer C5 v4 are manufactured on ISP request,
I don't see any firmware downloadable in indian region. I tried contacting tp-link customer-care, no luck
ISP also do have a clue to solve this issue.
I planning to force update the Bulgaria fixed firmware because it cannot be updated in the usual way because of firmware ar region specific and void warranty
Please anyone let me know, if you found a solution before i get into this madness.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 4
Views: 7357
Replies: 22
Voters 3
