RE450 : frequent disconnection
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Dear all,
I have a wifi extender RE450, HD version V3 and the firmware 1.0.1 Build 20190124 Rel. 56886.
The extender is located only 8-10 meters away from the router and both devices are conected by wifi.
I installed the extender with a simple set up using the password of the router and an EXT SSID.
The test of connection quality and location shows a "perfect location" and the signal is excellent.
I am using the extender with my laptop with the wifi and being 4 meters away from the extender and the signal is excellent.
But 10 times a day, the extender looses the connection. Sometimes it restablishes the connection automatically and sometimes I have to disconnect from the sub network and reconnect.
It is very annoying especially nowdays that I work from home and allday long doing profesionnal video calls.
How can I solve these frequent disconnections?
Do you need more info to better understand my issue?
Please help!
Many Thanks
Hi Kevin, thanks for your help.
You mention a RE650 model but my extender is the RE450.
1. Led status when disconnection occurs : it is off when a disconnection occurs.
2. IP&Gateway on phone : how do you get it?
3. Enclosed picture of the router model. Wifi Router provided by Spanish national teleco operator called Telefonica.
Thanks
