1/3 speed WiFi with Deco

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1/3 speed WiFi with Deco

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
1/3 speed WiFi with Deco
1/3 speed WiFi with Deco
2020-04-22 18:28:30 - last edited 2020-04-22 18:33:22
Model: Deco E4  
Hardware Version:
Firmware Version: 1.1.0 build 20190823 rel 43466

Hi,

 

Just set up my Deco E4R and a single M3W plug. 
 

im on virgin media and get 150mb fibre broadband. 
 

On the virgin 5g is if I I'm getting 163mb download. 
 

On the Deco WiFi I'm getting 54mb download.  


what have I done wrong?? Thought this was meant to be super fast and fix dead spots??

 

FYI I'm sat in the room adjacent to where the main Deco unit is - which is plugged into and next to the VM superhub. 
 

in the room I'm sat in, the M3 plug is approx 4 meters behind me. 
 

the 2 rooms are separated by a glass sliding door. 
 

My results are for an iPhone 11 via the Speedtest app. 
 

ive enabled fast roaming from within the Deco app. 
 

 



many ideas!??

many thanks. 
david

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Re:1/3 speed WiFi with Deco
2020-04-29 11:57:15

@David_T 

Please help to confirm the following information.

1. Disconnect main Deco to the modem, connect a PC to the modem directly by an Ethernet cable, how about the speed on the PC?

2. Connect a PC to the main Deco's LAN port and main Deco connected to the modem, how many speed on the PC?

3. On the iPhone, when you test the speed, is the iPhone connected to the 5G network of Deco? You can disconnect M3W and then on the Deco app, click on the phone, click on the Settings icon at the top right corner, and you can see the phone is connected to the 5G or 2.4G.

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