AC1200 Mesh Wi-Fi Range Extender unable to connect to 5G Network

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AC1200 Mesh Wi-Fi Range Extender unable to connect to 5G Network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Luck79

2020-04-17 06:21:10

Posts: 1

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Registered: 2020-04-17

AC1200 Mesh Wi-Fi Range Extender unable to connect to 5G Network

2020-04-17 06:21:10

Model: Adapter

Hardware Version:

Firmware Version:

Hi,

I recently purchased a AC1200 Mesh Wi-Fi Range Extender and tried to configure with my router.

I was able to connect to 2.4Ghz Network successfully but unable to connect to 5Ghz Network.

I tried resetting the extender twice but still no luck.

Can someone please suggest ?

Thanks

1 Reply

Kevin_Z

2020-04-21 09:09:57

Posts: 21581

Helpful: 5037

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Registered: 2018-12-24

Re:AC1200 Mesh Wi-Fi Range Extender unable to connect to 5G Network

2020-04-21 09:09:57

@Luck79 What's the model No. of your extender? Such as RE200, RE300. Also please login to it, and go to System Tools-->Firmware upgrade, then check the firmware and hardware version.

One more thing, What's the model No. of your wireless router? It's the router name on its label, it's helpful if you could provide a picture of this label.

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AC1200 Mesh Wi-Fi Range Extender unable to connect to 5G Network

AC1200 Mesh Wi-Fi Range Extender unable to connect to 5G Network

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