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Stability Issues and unable to update Firmware on the Deco M9 V2

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Stability Issues and unable to update Firmware on the Deco M9 V2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Stability Issues and unable to update Firmware on the Deco M9 V2
Stability Issues and unable to update Firmware on the Deco M9 V2
2020-03-13 09:57:11
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2.10 Build 20190809 Rel. 54285

So I constantly have issues with my devices dropping off my M9 Mesh Network (I have 3 Deco M9s). There is new Firmware available which "apparantly" has improvements on WiFi stability but I can't install it. This is total madness! Given the amount of money this product cost I was expecting top of the range quality but it doesn't even feel like the software have been properly tested or finished. Can we please get a definitive date on when we will be able to upgrade the firmware please as this is totally ridiculous and unacceptable!!

 

Good day!!!!

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#1
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4 Reply
Re:Stability Issues and unable to update Firmware on the Deco M9 V2
2020-03-13 10:20:52

@BigSpro 

 

Have exactly same problem!! What a disapointment!!! 

 

I have also some M4's and they were far better... now with the M9's I lost a lot of features I need... I have no other solution than return the M9's!

 

Really bad support!

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#2
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Re:Stability Issues and unable to update Firmware on the Deco M9 V2
2020-03-13 14:09:15

@Major_Botelho 

I have The same issue with M5 and M9plus. To get Decos working I had to set one M5 as main deco. 

The M9 should not be release with such a lousy firmware. 

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#3
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Re:Stability Issues and unable to update Firmware on the Deco M9 V2
2020-03-13 14:12:50
Totally agree but it feels like no-one at TP-Link care or are bothered about sorting out fundamental issues with their most expensive model for home consumers!!
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#4
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Re:Stability Issues and unable to update Firmware on the Deco M9 V2
2020-03-13 14:15:55
@Cicero_Neto Thanks for the Idea Cicero, However, I can't find a way to do it directly throug the App... maybe I need to rebuild or configure a new network.
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Helpful: 1

Views: 1069

Replies: 4

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