New Firmware - Deco P9

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

New Firmware - Deco P9

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
New Firmware - Deco P9
New Firmware - Deco P9
2020-03-04 14:49:48 - last edited 2020-05-04 14:15:02
Model: Deco P9  
Hardware Version: V1
Firmware Version:

So have been checking the support pages for months, but nothing.

 

Please can we be provided with a schedule for the release of the Deco P9 firmware or if that's not available then a point of contact that we can make an official complaint to.

  2      
  2      
#1
Options
1 Accepted Solution
Re:New Firmware - Deco P9-Solution
2020-04-29 06:23:13 - last edited 2020-05-04 14:15:02

@timp78 

 

After a load of mails, I was able to get the latest Beta release. I haven't tested myself, but here is the email I received AND I got a "GO" to share it here.

If anyone is willing to try and have feedback, please let us all know!

 

Hi Sam,

In regards to your concern I get in touch with our Senior Engineer, the new firmware seems still under tests; I understand your feeling and the needs to get more functions on this unit; while per you know, rounds and rounds tests should be done before release it; It would be better if the firmware can be released sooner, while the capacity/performance of the firmware is more important.

Here is the Beta Firmware of the Deco P9: https://static.tp-link.com/2020/202003/20200324/P9_1.0.2.zip

Deco P9 doesn't support web UI. So you will need to upgrade via local upgrade tool. The local upgrade tool and upgrade instruction is also included in the link.

Thank you.

Recommended Solution
  0  
  0  
#5
Options
19 Reply
Re:New Firmware - Deco P9
2020-03-06 10:49:15
There is no mention of what firmware version the Deco P9 should be running - https://www.tp-link.com/uk/support/download/deco-p9/
  0  
  0  
#2
Options
Re:New Firmware - Deco P9
2020-03-07 11:49:58

Very, very disappointing lack of support. I will definately NOT recommend any products of TP-link anymore.

  0  
  0  
#3
Options
Re:New Firmware - Deco P9
2020-04-04 17:35:55

@timp78 

 

In the Portuguese page the V1 firmware is V1_190422, released of 2019-05-15.

 

There hasn't been a single update in almost one year. It's quite disappointing. Until today there's no Web Management, which you the screen size available ends up being much handier than the app, and it's impossible to check the Powerline backhaul state.

 

One year withou a single update, it's pretty disappointing. Customers deserve better

  3  
  3  
#4
Options
Re:New Firmware - Deco P9-Solution
2020-04-29 06:23:13 - last edited 2020-05-04 14:15:02

@timp78 

 

After a load of mails, I was able to get the latest Beta release. I haven't tested myself, but here is the email I received AND I got a "GO" to share it here.

If anyone is willing to try and have feedback, please let us all know!

 

Hi Sam,

In regards to your concern I get in touch with our Senior Engineer, the new firmware seems still under tests; I understand your feeling and the needs to get more functions on this unit; while per you know, rounds and rounds tests should be done before release it; It would be better if the firmware can be released sooner, while the capacity/performance of the firmware is more important.

Here is the Beta Firmware of the Deco P9: https://static.tp-link.com/2020/202003/20200324/P9_1.0.2.zip

Deco P9 doesn't support web UI. So you will need to upgrade via local upgrade tool. The local upgrade tool and upgrade instruction is also included in the link.

Thank you.

Recommended Solution
  0  
  0  
#5
Options
Re:New Firmware - Deco P9
2020-04-29 07:06:20

@HopSaSam did they send you the change log for the beta firmware?

  0  
  0  
#6
Options
Re:New Firmware - Deco P9
2020-04-29 07:22:24

@timp78 

 

No, will ask for that...

  0  
  0  
#7
Options
Re:New Firmware - Deco P9
2020-04-29 08:18:52
Cheers, the update process is quite involved so wanted to see what it provides before I try it out.
  0  
  0  
#8
Options
Re:New Firmware - Deco P9
2020-04-29 08:26:39
  0  
  0  
#9
Options
Re:New Firmware - Deco P9
2020-04-29 10:35:49
Yes, I provided my own change log over there :)
  0  
  0  
#10
Options
Re:New Firmware - Deco P9
2020-05-09 21:27:22

@HopSaSam 

Hi  Managed to upgrade firmware but still units droppping off the network all the time and some using powerline others just wireless, maybe owing to my old electrical wiring.  So thinking time to give us having spent too much time having my family complaining about the internet when they most need it.

 

Question I have is whether I can go back to old version firmware and if so where I get the bin file for the original firmware?

 

Thanks for any help here  

  0  
  0  
#11
Options