Archer C6 keeps losing internet connection
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi there! I recently bought the Archer C6 and it keeps losing internet connection (every one or two hours).
The internet led goes orange and I have to turn off /on the router so it start working again.
Didn't find any solution on Tp-link forums to now 😐
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
You need to be more specific but not just you have the same issue, as the issue reported here seems not exactly the same.
Is the WAN showing WAN port unplugged when the internet drops? Or it just displays an orange LED on the router when it disconnects. Who is your ISP? Be sure you got a stable connection when connecting a computer directly to the ISP modem bypassing the router with the same Ethernet cable first, then check again if there is still a WAN IP address on the router web page when the internet disconnects.
If there is still a WAN IP address on the router when it disconnects from the internet, you can try to change the DNS server on the router to something like 8.8.8.8 and 8.8.4.4 ((go to Advanced > Network > Internet), then reboot it again.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Having the same issue, great router every other way, but this problem makes it absolutely unuseable.
Software version: 1.3.2 Build 20201126 rel.35321(5255)
Hardware version: Archer C6 v2.0
Few times a day drops internet connection (PPPoE, Russia), local network keeps working fine wired and wireless.
First few months worked fine.
Not ISP issue, since swapping router or connect internet cable directly fixes the issue.
MAC clone does not help.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 9
Views: 22862
Replies: 23
Voters 4
