Deco M5 not finding Phillips Hue bridge

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco M5 not finding Phillips Hue bridge

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
28 Reply
Re:Deco M5 not finding Phillips Hue bridge
2020-11-09 12:42:41

@TP-Link_Deco 

 

It's working as a router, and everything is updated.

 

I'm not looking to use them as access points, my modem is in Bridge mode.

  0  
  0  
#22
Options
Re:Deco M5 not finding Phillips Hue bridge
2020-11-09 15:57:54

@TP-Link_Deco 

 

The date of web firmware build is the same 20190813 for V2.20 what I already have. any other ideas?

  0  
  0  
#23
Options
Re:Deco M5 not finding Phillips Hue bridge
2020-11-10 00:57:18

@Stevenvaneijk 

 

Hello, we would like to follow up this case via email, please check your email box and respond, thanks a lot.

  0  
  0  
#24
Options
Re:Deco M5 not finding Phillips Hue bridge
2020-11-10 06:32:01

@TP-Link_Deco 

Hi, found nothing in my mailbox. Checked spam too. Please assist.

 

Br,

Pasi

  0  
  0  
#25
Options
Re:Deco M5 not finding Phillips Hue bridge
2020-11-10 07:10:06

@Pade They were talking to me, buddy. :)

  0  
  0  
#26
Options
Re:Deco M5 not finding Phillips Hue bridge
2020-11-30 11:27:15

@TP-Link_Deco I opened https://community.tp-link.com/en/home/forum/topic/239404 with a similar case. Is the Philips firmware incompatible with the whole Deco family or a subset?

  0  
  0  
#27
Options
Re:Deco M5 not finding Phillips Hue bridge
2020-12-16 16:42:52 - last edited 2020-12-16 16:43:33

@Kevin_Z 

 

I'm experiencing problems on the m9 plus

 

hue hub is not on the devices list in the Deco app ?

 

registred as a hub when you search for light etc. 
 

so it works and i can see in the hue app that internet connection is up an running. So hue bridge works. Deco m9 works , but the Deco app does not show hue bridge as a normal device where you can change the name and such..

  1  
  1  
#28
Options
Re:Deco M5 not finding Phillips Hue bridge-Solution
2021-02-24 01:37:42 - last edited 2021-02-24 01:37:50

@beardhunter 

Hi, If you still failed to add Philips Hue bridges as the smart devices when Deco M9 plus/Deco M5 is on the access point mode, please try to update the following firmware:

https://static.tp-link.com/beta/2021/202102/20210224/Deco_M5_1.5.1_can't_find_Philips_Hue_bridge_in_AP.zip

https://static.tp-link.com/beta/2021/202102/20210224/Deco_M9Plus_V1_1.5.0_can't_find_Philips_Hue_bridge_in_AP.zip

https://static.tp-link.com/beta/2021/202102/20210224/Deco_M9Plus_V2_1.5.0_can't_find_Philips_Hue_bridge_in_AP.zip

please feel free to update here with further improvements.

Thank you very much.

Recommended Solution
  0  
  0  
#29
Options