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[Solution] Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone

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[Solution] Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone

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Re:【Problem Solved】Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone
2020-06-26 20:55:21

@Kevin_Z 

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#83
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Re:【Problem Solved】Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone
2020-06-28 16:09:03
interesting
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#84
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Re:【Resolved Solution】Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone
2020-07-10 02:19:05

Still having connection problem between Note10Plus and AX50 after upgraded to latest firmware.

 

I have a laptop with Killer AX WiFi Adapter. I manage to get full speed.

However, with Samsung Note10plus, the connection speed still unable and cannot get full speed at all.

 

Hope TP-Link can resolve this issue ASAP.

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#85
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Re:【Resolved Solution】Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone
2020-07-10 03:47:46

@singwei 

 

Hello,

 

Have you ever tried to change some basic wireless settings yet, including wireless channel and channel width? For example, change the channel of 5GHz to channel 36, 40, and 44, channel width 80MHz.

 

Additionally, what is the link speed between you Samsung Note10plus and AX500 when connected to the 5G? Is there any specific time or operation on the Samsung Note10plus when the 5G speed drops?

 

Thanks.

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#86
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Re:【Resolved Solution】Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone
2020-07-10 04:03:23
Hi, Yes, I tried different channel and channel width you have suggested. The linked speed with 5G is not very stable. With my device is just 1 meter away from router, sometimes I get 900Mbps, sometimes 680Mbps, sometimes even lower. I tested using a router with another brand, I can get 1.2 Gbps constantly.
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#87
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Re:【Resolved Solution】Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone
2020-07-10 10:16:54 - last edited 2020-07-10 10:18:00

@singwei 

 

Thanks. May I know the model number of your other brand router?

 

This case will be forwarded to the seniors and they will help investigate further, please keep an eye on your email box and get in touch with them directly.

 

Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#88
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Re:【Resolved Solution】Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone
2020-07-10 16:08:37

@Kevin_Z 

I tested using Asus AX88. The connection speed was very stable and fast.

Maybe it is not a very fair comparison because AX88 is a higher spec router.

However, I guess AX50 also a decent router.

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#89
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Re:【Resolved Solution】Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone
2020-07-13 02:45:40

@singwei 

 

Thanks again for the info. Our engineer will contact you soon, please keep an eye on your email box and troubleshoot with him.

 

Good days.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#90
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Re:【Resolved Solution】Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone
2020-07-18 11:45:37

@Kevin_Z 

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#91
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Re:【Resolved Solution】Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone
2020-07-22 12:06:44
thanks
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#92
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