[Solution] Archer AX50/AX3000: Unstable Wi-Fi network with Samsung S10 series smart phone
Hi all, we received some feedback on Archer AX50/AX3000 recently; Some customers have experienced unstable Wi-Fi connection with their Samsung S10 series smart phone after upgraded to Android 10 firmware.
After several tests at our lab, we found the root cause and released an official statement, which is attached as below; meanwhile, we have offered a temporary solution that you can find on the statement below as well.
https://www.tp-link.com/support/faq/2751/
Besides, the official firmware will be released within this week; please keep an eye on official website for the updates.
https://www.tp-link.com/support/download/
Thanks for your kindly understanding and support. Have a nice day.
2020/01/16 Update:
The official firmware for Archer AX50 has been released. Below is the download link:
https://www.tp-link.com/support/download/archer-ax50/#Firmware
2020/01/19 Update:
The official firmware for Archer AX3000 has been released. Below is the download link:
https://www.tp-link.com/support/download/archer-ax3000/#Firmware
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Kevin_Z thanks you
- Copy Link
- Report Inappropriate Content
Thanks, it helped me a lot... Will be sharing it on How to Fix Internet Keeps Dropping :)
- Copy Link
- Report Inappropriate Content
@Kevin_Z I’m the kind of person who shows appreciation for good articles when I find it deserving. You deserve to know you’re a very good writer. https://onmoviesapk.com/ogyoutube-apk-download/
- Copy Link
- Report Inappropriate Content
How to access the TP Link modem? I don't know the user and password.
_______________________________________
- Copy Link
- Report Inappropriate Content
What's the solution here because I have a Note 10+ with Android 10 and can't get over 11mbps on the 2.4ghz using the AX3000. I've spent a week with support and not getting anywhere.
- Copy Link
- Report Inappropriate Content
More notes for above
5ghz is solid
2.4ghz is the issue. Linkspeed on 2.4ghz is 229mbps. If I swap out my AX3000 for my deco m9 plus and disable 5ghz on the deco my note 10 can easily get 40-50mbps. My ipad and imac get 40mbps as well on the 2.4ghz ax3000. So I know it's a galaxy/ax3000 issue just hoping there is a fix in sight.
- Copy Link
- Report Inappropriate Content
Hello!
I have similar issue, I have an Archer C9 v5 with latest firmware, and my Samsung S10(android 10, november update) can connect to wifi, but after few minutes the speed go down 0. The connection show ok, but nothing happened.
I used for this router 9 devices with no problem (same time) , and I can use my phone with anothers routers without problem (like TL-WR841N).
- Copy Link
- Report Inappropriate Content
how about for the late model Router like Archer C3150?
- Copy Link
- Report Inappropriate Content
Have you tried unsetting Randomize MAC address on your Note 10+ in the Advanced Settings? As soon as I set mine back to Phone MAC, the 5Ghz network began connecting. The 2.4Ghz network never had an issue. Hopefully this change helps someone. Click the gear next to your network connection and select the Advanced settings option.
- Copy Link
- Report Inappropriate Content
@Kevin_Z Hello, I'm currently experiencing unstable wifi but not with the S10 - it appears to go beyond that one product/brand. My new macbook is experiencing wifi slowing to 200kbs or less (and stopping completely), fading in and out, as well as my on Samsung S20. Has your firmware update addressed the issue BEYOND the original S10 focus? To all products using the Tplink wifi?
Thank you,
- Copy Link
- Report Inappropriate Content
Information
Helpful: 3
Views: 21215
Replies: 31
Voters 3
