Help please

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Help please

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Help please
Help please
2013-01-08 06:02:34
Region : UnitedKingdom

Model : TL-PA211KIT

Hardware Version : V1

Firmware Version :

ISP : BT Infinity


I have just recently purchased this product ( TL-PA211KIT ) along with a new broadband connection
I have plugged it in, installed the software and paired the devices.
I managed to get both of the devices shown up on the 'Powerline Utility' program but then they disappeared :confused:
All 3 lights are solid but the software says none of the adapters are being detected.]
I have tried turning off my router and the devices, un-installing the software and re installing it but nothing seems to work.
Hope someone can shed some light on the situation :)
Thanks alot x
  0      
  0      
#1
Options
4 Reply
Re:Help please
2013-01-08 06:11:54
I have also tried putting the password of each device in the 'add' section but it says it cannot find it....
  0  
  0  
#2
Options
Re:Help please
2013-01-08 09:29:17
They are plugged into the wall sockets in the same electrical circuit, right ?
Your computer connected to one of the TL-PA211 with a lan cable, right ?
If yes, try another computer and try another cable.
  0  
  0  
#3
Options
Re:Help please
2013-01-09 01:01:19
Yes for both questions.
The software had recognized both devices at first, and i managed to pair them, but then they just disappeared for no reason and now nothing is being detected :/
I dont have another computer to try it on because my laptop has recently died too :(
Will try and get one and let you know whats happened.
Thanks for replying :)
  0  
  0  
#4
Options
Re:Help please
2013-01-10 04:12:20
managed to get it sorted now...can close the thread.
thanks :)
  0  
  0  
#5
Options