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A6000 5GHZ wifi disconnects and reports invalid password.

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A6000 5GHZ wifi disconnects and reports invalid password.

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21 Reply
Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-16 21:13:27

@Kevin_Z 

 

hi Kevin,

 

just wanted to provide an update.  After using the new beta firmware for a week or two the same symptoms have returned.  The connection to the network drops and it wont reconnect, I then click on the network and it requests a password which it already has cached and when I attempt to log in it says the the password is incorrect.  The only way to stabilize the connec Is to forget the network and reboot my phone after which the connection stabilizes for a period of time until the symptoms return.

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#12
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-17 09:17:27

@Balamut 

 

Okay, send it to you. Please check the message.

 

Good day. 

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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-17 09:21:48

@corio 

 

Thanks for your reply, sorry to hear that it returns again,

 

To help locate this issue, could you please provide the system log to do further troubleshooting? 

 

You can plug a USB drive into the USB port directly and then send us the system log after the unstable connection happened again. 

 

Thanks a lot. Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#14
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-17 09:58:51
Thank you! I'll test it and record some logs in case of problem reappears.
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#15
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-01-25 10:37:53
Just to let you know... More than a week passed since I installed beta firmware. Everything looks good til now!
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#16
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-02-11 07:25:25

@Balamut also need that beta firmware it's really annoying to have that issue occurring that often 

even after a reboot 

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#17
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-02-11 13:19:58

@Kevin_Z 

also need that beta firmware it's really annoying to have that issue occurring that often 

even after a reboot it just keep happening

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#18
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-02-12 08:24:34

@Protom 

 

Hello, our engineer emailed you the info you need.

 

Please check your inbox.

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#19
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Re:A6000 5GHZ wifi disconnects and reports invalid password.
2020-02-12 08:26:04

@Balamut 

 

Thanks for your updates; glad to hear that it works well.

 

Best regards.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#20
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Re:A6000 5GHZ wifi disconnects and reports invalid password.-Solution
2020-02-24 11:23:51 - last edited 2020-02-24 11:24:05

Hi all, 

 

We have released a beta firmware for the disconnection issue. 

 

The download link of the beta firmware has attached to this thread. It has been remarked as Best Solution.

 

You can install it and take some time to test its performance. 

 

If need more help, be free to let us know.

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#21
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