A6000 5GHZ wifi disconnects and reports invalid password.
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So since I have started using this router I have had this issue. I need to reboot it each time this happens to resolve it. Basically I am only using 5GHZ band and every so often wireless clients are suddenly unable to connect to the network and it will sometimes report that the password is incorrect when it is not. When I reboot the router the issue resolves itself, this occurs easily once a week. I would love to fix this problem and I see some others in the community have had similar issues.
Thank you.
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Hi all,
We have released a beta firmware for the disconnection issue.
The download link of the beta firmware has attached to this thread. It has been remarked as Best Solution.
You can install it and take some time to test its performance.
If need more help, be free to let us know.
Good day.
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Hello, did you turn off the 2.4GHz? If not, what is the network stability?
When 5GHz stops working, can you get internet from the Archer AX6000 by ethernet cable?
Thanks in advance, and have a nice day.
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Hello, Corio, we have a beta firmware which you can install to test the performanc eof 5GHz.
I have sent it to you, you can check the message box.
Any updates, be free to let us know.
Good day.
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You are welcome, just take your time to test the performance after you installed the firmware.
Any updates, be free to let me know.
Nice day.
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ok so I installed the firmware and it's worse. I get disconnected continuously from wifi and see that 'invalid password' message on my phone and when I reboot router it is better for a short time (very short) until it happens again. Can I reinstall latest official firware again by downloading it?
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Hello, sorry to hear that it became worse. Would you please do further troubleshooting with us to locate this issue and fix it?
You can plug an USB drive into the USB port and gather some system log when the router stops working next time. The log will be saved on the USB drive automatically.
Otherwise, you can flash back to the official firmware.
Good day.
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ok I just 'forgot my network' and rebooted my iphone and it seems to have stabilized so far. Let me sit with this for a few more days and see what happens. I will respond with an update soon. Thanks again.
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just wanted to update that my wireless network has been solid since applying the beta firmware, thank you.
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