Can't access to my M9Plus through webinterface

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Can't access to my M9Plus through webinterface

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41 Reply
Re:Can't access to my M9Plus through webinterface
2020-05-11 07:19:57

@Breizh_Zion I have the same issue, app version 1.10.9 (iOS) and Deco firmware version 1.2.10 Build 20190809 Rel. 54285

No webui and no updates in the app.

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#12
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Re:Can't access to my M9Plus through webinterface
2020-05-11 08:32:25

@Ankarudd

For what it's worth, I am on an Android phone.

 

Best,

amsguy 

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#13
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Re:Can't access to my M9Plus through webinterface
2020-05-11 14:34:08

@amsguy 

I use Android device too, but there is no update available for it when I access the application in the area of updating Deco

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#14
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Re:Can't access to my M9Plus through webinterface
2020-05-23 19:55:42

@amsguy How did you force an update? I have a couple of devices that run a web servers that I can't connect too with this setup. I'm assuming they are blocking any direct connections. I have port forwarding setup but I'm still not able to connect to anything??

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#15
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Re:Can't access to my M9Plus through webinterface
2020-05-24 10:29:09

@amsguy 

 

I'm not sure how you have managed to do that - there is no update available unless they specifically made it available for you or you loaded a beta.

 

Are you using an M9 Plus and also can you confirm what version firmware you are now on following the update?

 

Thanks

-- Deco X50-POE user
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#16
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Re:Can't access to my M9Plus through webinterface
2020-05-26 18:53:18

I can't connect to my CRAPPY DECO M9 V2 by WebUI.

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#17
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Re:Can't access to my M9Plus through webinterface
2020-07-25 17:05:39

This Sucks Just bought these, will return and find something better for high end users.  Bad choice TP!

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#18
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Re:Can't access to my M9Plus through webinterface
2020-08-02 11:06:55

@amsguy HOW?

 

I bought three DECO M9 v2 for home. They work OK, but the website says there are firmware updates. The app says there are no updates (and I have an old firmware from june 2019).

 

Also everywhere you see that TP-Link promises that 'in the next firmware there will be webbased GUI'. 

 

Come on TP-Link. Why promise customers this and don't even react in topics like these. It's shameful. 

 

Give us an update on this. When can we get web GUI?

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#19
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Re:Can't access to my M9Plus through webinterface-Solution
2020-08-05 07:04:55 - last edited 2020-09-15 01:31:17

@Breizh_Zion 

1.  Using my WINDOWS PC, found the V2 firmware and an update utility at: "https://www.tp-link.com/us/support/download/deco-m9-plus/v2/#Utility"

2.  Clicking on the WINDOWS utility link did not work, had to dig behind the link for the utility file at: "https://static.tp-link.com/2020/202007/20200715/M9Plus_2.0_upgrade_tool_v1.1.1_Windows.zip".  Looks like there is a MacOS link on that page as well.

3.  After extracting the files, Windows cautioned against executing the .exe file, but ran it anyway. 

4.  Followed the instructions to locate the upgrade firmware which I had earlier downloaded & extracted to my PC; then I started the upgrade.  There were a few steps to get this point (see .PDF in .ZIP file), but after starting the upgrade, it initiated with a note the upgrade could take 2 minutes.  During that time, my M9+ LED blinked green, then solid yellow, then flashing red, then solid green.

5.  App identified new firmware as "1.4.0 Build 20200324 Rel. 53529"

6. Shortly after, DECO app published a notification, "Security Database Updated"

 

Hope this helps.

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#20
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Re:Can't access to my M9Plus through webinterface
2020-08-06 16:22:36

@FA44 

 

I'm trying to access the mentioned application but I can't access it, it just says that the password is not the same as the account. I changed the password on the phone application and tried again and it didn't work.
I have my computer connected by a network cable.
How to solve this?

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#21
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