RE650 Installation Error "Please check the connection between the router and the extender"

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RE650 Installation Error "Please check the connection between the router and the extender"

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE650 Installation Error "Please check the connection between the router and the extender"
RE650 Installation Error "Please check the connection between the router and the extender"
2019-12-14 15:59:17
Model: RE650  
Hardware Version:
Firmware Version:

See below.  Both router and extender are next to each other.

 

  0      
  0      
#1
Options
1 Reply
Re:RE650 Installation Error "Please check the connection between the router and the extender"
2019-12-17 06:39:22

@Nikkipit 

 

Hello, from the picture, the extender failed to connect to the main router. 

 

Try to locate them 3 meters away from each other and reset the RE650 by holding the reset hole for 1s with it powered on.

 

Then please follow the instructions below:

https://www.tp-link.com/support/download/re650/#video 

https://www.tp-link.com/support/faq/1400/ 

Note: Please use the main router's wifi password to configure it. 

 

Still the same, please tell us the current firmware version of RE650 and the model number of main router. 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options