Wifi Router randomly rebooting
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C1200 v3.0
Having a problem every day. in one single day the router keeps rebooting it self, how do i correct this problem.
This is the logs of the router,
2019-12-10 11:40:43 locale[1742]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:43 locale[1742]: <7> 283002 Explorer language is 'en_US'
2019-12-10 11:40:35 locale[1651]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:35 locale[1651]: <7> 283002 Explorer language is 'en_US'
2019-12-10 11:40:34 locale[1588]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:34 locale[1588]: <7> 283002 Explorer language is 'en_US'
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, you may find the NAT boost option on the Advanced->Syetem Tools->System Parameters as below:
- Copy Link
- Report Inappropriate Content
Hello guys,
I have this router and firmware:
Firmware: 2.0.2 Build 20180118 rel.38979 (EU)
Hardware: Archer C1200 v2.0
It had problems with auto restart from the begining, about a year and 9 months ago.
I tried everything, and @Kevin_Z is right, the ONLY thing that works is to deactivate Nat Boost.
But this comes with a cost, the speed is limited (I have 300 mbps, but with nat boost deactivated is 100 mbps).
I contacted someone from TP-Link, they gave me a beta version of the firmware, but the problem manifested as usual.
You have to admit, it's almost 3 years since the last firmware update and V2 seems abandoned, now there's hardware V3 for this model on the market.
Even the ONT from the ISP is very stable, I have 300 mbps, but there's only one Lan port, and that's why a bought a router (bad choice).
I lost hope that something will be changed about this, I will probably spend some money on a router from another company.
- Copy Link
- Report Inappropriate Content
Have you tried the beta firmware I posted on the community?
- Copy Link
- Report Inappropriate Content
@Kevin_Z I have the same issue with Archer A6 there is any incoming fix?
Kevin_Z wrote
@jt52474 @Mr-C @AlfredoGacor @UserGBB
Hello all, sorry for any inconvenience caused for the reboot issue you encountered with the Archer C1200 router.
Our developers have provided a beta firmware for it, please download and install it to give it a go:
Archer C1200(EU)_V1: https://static.tp-link.com/2020/202001/20200103/Archer C1200(EU)_V1_180308(Beta).zip
Archer C1200(EU)_V2: https://static.tp-link.com/2020/202001/20200103/Archer C1200(EU)_V2_180308(Beta).zip
Archer C1200(US)_V1: https://static.tp-link.com/2020/202001/20200103/Archer C1200(US)_V1_180308(Beta).zip
Archer C1200(US)_V2: https://static.tp-link.com/2020/202001/20200103/Archer C1200(US)_V2_180307(Beta).zip
Below is the guidance to install it manually on your router (Method 2):
https://www.tp-link.com/support/faq/2139/
Note: This beta firmware is mainly built for the auto-reboot issue on the Archer C1200 router, if yours is not the auto-reboot issue, DON'T upgrade to this firmware. Meanwhile, please verify the hardware version and region version first before the upgrade, a wrong firmware upload may brick your device and void the warranty, thanks a lot~
- Copy Link
- Report Inappropriate Content
Hello, do you mean your Archer A6 is auto-rebooting? Please confirm the below, then we will try to locate the issue ASAP:
1. When the router restarts, are all the LEDs turn off then on automatically and the internet on it will temporarily down then recover? How long does this process take?
2. May I have your network layout, how is the A6 connected to your network? Are there any other range extenders or switch in the network? If yes, try to remove it first and confirm again.
3. Who is your ISP and what kind of modem are you using? Is it a Dynamic IP setup on the A6 WAN or PPPoE?
4. How many devices are connected to A6, wired, and wirelessly? What are they? Is there any new device connected to the A6 network recently when the A6 begins to reboot? Or did you upgrade any system in the network before this issue happen?
5. Is there any other setting or feature in your network that may cause this restart issue, or is there any special operation/activity in your network that causes the A6 to restart, such as high loading or real-time calls?
6. Is it the original power adapter on the A6? Is the power stable in your house? Try to plug the power adapter into another wall socket. BTW, how about other electrical devices in your house, are they stable?
7. When did you purchase the A6, does this issue happen recently? Try to reset the router to factory defaults and reconfigure it from scratch, then confirm again.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello, thanks for the details.
Can you please power off the RE300 for a while, then monitor the A6 performance again?
As suggested previously, try to reset the A6 to factory defaults, reconfigure it from scratch to monitor again.
BTW, how often does this auto-reboot issue happen?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, sorry for the late response. Do you mean the A6 connection is stable, and it won't restart if the RE300 is disconnected from the network?
Did you enable the Onemesh connection between the A6 and RE300? What if you turn it off, and leave them connected just via the wireless without Onemesh? Will they be stable?
Just to confirm again, what is the current firmware of the RE300? Can we have a screenshot?
- Copy Link
- Report Inappropriate Content
@Kevin_Z I got say i test without onemesh and improved but not enough.
When it works better is when the communication between the extender and the router is only on 2.4G but the downside is i dont get all the badnwidth from ISP on 2.4G
Here is the screenshot:
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 39508
Replies: 140
Voters 1
