Wifi Router randomly rebooting
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Archer C1200 v3.0
Having a problem every day. in one single day the router keeps rebooting it self, how do i correct this problem.
This is the logs of the router,
2019-12-10 11:40:43 locale[1742]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:43 locale[1742]: <7> 283002 Explorer language is 'en_US'
2019-12-10 11:40:35 locale[1651]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:35 locale[1651]: <7> 283002 Explorer language is 'en_US'
2019-12-10 11:40:34 locale[1588]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:34 locale[1588]: <7> 283002 Explorer language is 'en_US'
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Changing the transmit power to middle seems to do the trick on mine, Archer C5 1200 US V2.
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Hi @mda777, thank you for getting back and glad to hear that the reboot issue is resolved by lowering the Transmit Power on the C1200. This will be valued suggestions maybe for others as well, thank you.
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When are we getting a solution for the C9???? This is ridiculous! Some days it will reboot itself 20-30 times somedays it doesn't reboot at all. Get this fixed!!!!!!!!!
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Does this solution also work for the C9? I have been encountering very similar issues for the C9 down to the system logs
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Hello all, thank you both for the issue feedback again. Sorry that our engineers are working on this, as we get some customer feedhack that there are lots of iOS14 devices in the C9 network, which might be the cause of the reboot.
We will update the progress as soon as we can, you may also try to lower the Transmit Power on the C9 to give it a go.
Thanks a lot~
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My C7 keeps rebooting after changing the transmit power to low, is les frequent, but still have the same issue at least 3 times a day....
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This is very annoying. The C9 was working perfectly and now, since a week, I get disconnected at least 5-10 times a day... First time I buy a "premium" router and I never had to deal with a router issue before.
@Kevin_Z Can you send me something by email? Everybody seems too be asking this....
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Hello, have you tried some suggestions from other customers that we can try to disable the Private MAC address on the iOS14 devices (if there are)?
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Hello, thanks for asking.
Can you confirm if the issue is the wireless disconnect or the C9 router reboot as some other customers encountered? As for the reboot issue, our engineers are working actively with our R&D, we will soon provide a beta firmware to try to fix it, can you please wait?
BTW, please confirm if there is any iOS14 devices in the network? You may try to disable the Private MAC address on those devices and see if it helps:
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