Archer VR300 not authenticating DSL user + password
Hi.
I am unable to authenticate with my ISP getting this error:
Internet Status:
Check your Internet Username & Password. Confirm with your Internet service provider if needed.
The line is syncing fine as per this status:
Line Status: Connected
DSL Up Time: 0 days 0 hours 11 minutes
DSL Modulation Type: ADSL_G.dmt
Annex Type: Annex auto
Upstream | Downstream | |
---|---|---|
Current Rate (kbps) | 512 | 4096 |
Max Rate (kbps) | 960 | 12704 |
SNR Margin (dB) | 18 | 35.5 |
Line Attenuation (dB) | 10 | 14.5 |
Errors (pkts) | 0 | 0 |
The username + password is also correct since it is working on another router.
I have done a factory reset as well as re-loading the firmware to 1.2.0 0.8.0 v007b.1 Build 180122 Rel.34371n (I cannot find Archer VR300's firmware directly by entering the model number in this site but found mentioned firmware via a Google search).
Is there anything else I can do?
Is it possible that a router can be defective is such a way that it gives this authentication error?