Hi

I am trying to connect my laptop to the extender. We've changed our virgin router and I'm pretty sure the TPLink is showing as the ID of our previous router (given that I can see it shown with full service, despite the old router not being here any more so I think it must be the TP extender ID too).  It's showing that I am connected with full service

Yet when I go to http://tplinkplclogin.net/ the page won't load to let me look at settings etc (despite me being able to access other websites, BBC and obviously this one to submit my query, albeit very slowly).

Also while connected to the TP Link I'm getting about 5MB connection, but without and relying on going through walls to the router, I'm getting about 25MB which means the TP Link is useless?

Could anyone offer any advice please?

Thanks.