Please configure your DNS server manually error? Please read this.
Please configure your DNS server manually error? Please read this.
I bought an Archer VR400, it worked properly in the first few months, but then I found that the internet is intermittent. The router shows orange at that time, and I found this error message on the basic page once I logged into the router-- Please configure your DNS server manually.
I tried to power cycle/reboot/reset but no avail, I also changed the DNS server manually to 8.8.8.8/8.8.4.4 as the error message. Nothing changed.
I really like the Archer VR400, my families access internet perfectly through it and I do not want to waste more money to buy a new one. So I decided to reach out to the tech support of the TP-Link to get some help, haha, guess what? We sorted it out. It tursn out that the upload bandwidth I paid is too low which is not enough for the heavy traffic network activities. And they offer me a beta firmware to solve it.
Here are the quotation of the suggestion provided/info asked by the tech support, may it help you guys.
1. Please tell the ISP and the bandwidth paid.
2. Show the tech support of the specific symptoms of the intermittent connection which helps them to locate the root cause; and provide the screenshot of the advanced-status page(especially the DSL status page)
3. Show their the current hardware and firmware version of your device. Do not forget to tell the country version, which is important you know, TP-Link has sold their products all over the world, and the device is different due to the countries, even the same model.
Anyway, it is very amazing. The tech support are very helpful. Now my Archer VR400 works properly as expected.
Good job. TP-Link!!! I'm very appreciated.
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If you haven't already start by updating the router to this if you are in the UK
https://www.tp-link.com/uk/support/download/archer-vr2800/#Firmware
Not that this will be the issue anyway but give yourself the best conditions possible.
I'll await your reply on what the actual problem is.
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First thing to check is that your connection is stable, you can see this in the router page - Advanced -> Status, you want to be able to see figures that approach the isp speed you have paid for, generally if the upstream is at least 800kbps and the down higher this won't be your problem,
Other less obvious things are if you have too many wifi connections using up the bandwidth so if you are a mum with three kids all on Netflix this will break your connection, and the last easy checks are the dsl filter on the line and the cables to and from the router for proper plugging in and condition of the cable, especially worth checking if you have small animal pets that like to chew things, let me know how you get on and update me, simply unplugging things including the router power while the router is on and reconnecting might just be enough to flush things out and sort it,
I won't be able to reply again today as I'm just off, I'll have another look tomorrow to see how you got on.
p.s if you do have techy kids ask them if any of them have played around with dns settings on their own devices, long shot but you have to check everything as it's always the thing you overlook, are you using a VPN with this also as that could be the reason.
When you have the router page open check the speeds you are getting for me at the same time.
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@Kevin_Z I suffering from the same problem on archer d50 in egypt can you provide me with link to this frimware
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@Summer.cheung please provide me the correct firmware for V1 as well. I have this problem also.
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I am having the same issue, can you please help me to resolve this.
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@WorstRouters bad news for you. TpLink didnt fix my router. I had to return it and I got refund. I bought ne VR600 ... it is perfect! Zero issues since replacemement.
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