Factory reset not working
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Factory reset not working
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello,
I don't remember the password of the router and I can't connect to it.
The typical factory reset with the button on the back is not working. I've tried to connect to the router using PUTTY and command line via telnet with no luck. Accessing by web als not working.
Is there any way to reset the router to factory settings?
I also tried to make a ping with the router connected directly by cable and it works, 100% package delivered. The problem is that I cannot access the router via telnet.
Thank you,
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Hi, the default login password of the web UI is admin, and the wireless password is printed on the back panel of the actual device, which is 8 digits numbers.
How to hard reset it: with the router powered on, hold the reset button/hole for 10s until all the leds come on momentarily.
May it help and have a nice day.
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@Kevin_Z Thanks Kevin but as I have explained the factory reset isn't working, I've tried 10 seconds lots of times and more time that 10 seconds. The router does not reset, it does not make anything.
My password is not admim and the password of the wifi is not the one in the back. I changed it some years ago I now I don't remember. This is why I need to factory reset it.
Thank you,
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Try to power cycle the router and reset it again to give it a go. Please ensure that you use the original power adapter.
You can try the 30 30 rule provided by Archer C8 also.
Still the same I'm afraid that there is not much we can do; you can contact the local tech support to verify whether the replacement is qualified.
https://www.tp-link.com/support/contact-technical-support/#E-mail-Support
Good day.
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Hi Team,
Un unable to reset my router password defualy password not working even i tried cleare cookies and caches reset the browser still am unable to reset the browser. plesae help to fix the issue ASAP.
my moder : archer C5
contact me : +91-9566169915
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@kraker Hi Team , Please help my hard reset is nto working even after holding it for 10 secs and it gives the same ssid and the password i dont remeember
I am realaly frustrated please help how is the hard reset not working
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@Srinivas90 I found that reset did work, but new IP address 192.168.1.1 instead of original 192.168.0.1, so try 192.168.1.1 to connect via the GUI.
Hope this helps.
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