Archer C5400 New firmware 1.2.5 reduce WAN connectivity from 930MB/s to 220 MB/s in 3 days
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Few days ago my router showed that there's a new versin exists (I was on 1.2.2) I updagaded and everything was fine, but I noticed that connectivity is slow, so I checked the spee (speedtest / fast.com) and saw 200Mb/s. Discussed this with provider and they told me that don't see any problem, so I rebooted the router and reboot helped.
So, seems that new firmware version has regression that cause to the router to reduce speed overt the time.
Think twice before installing it.
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@Iazigi When do you plan to release the stable version of this beta firmware? Could you consider a functional way to stop (really) QoS, integrated into the interface?
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@Kevin_Z Is there any new information on the timing of the release of the fixed version of the firmware? I think many will agree that the beta version that you sent out suits most users. And then everyone somehow shut up and abandoned the problem ...
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@Kevin_Z Will there be no answer? Or are you not interested anymore and the company does not consider priority for itself the support of top-end products for which users have given a lot of money? Can you deign to answer the questions that users asked above? Thanks
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@Kevin_Z Is there any hope that the company will release a fixed final version of the firmware, and not a beta? Maybe there is any timeline for the release of the corrected firmware? I’m just afraid to buy TP-LINK products, seeing how they do not give a damn about supporting their top-end products.
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It is unfortunately the way it often works today... companies like TP-link are box pushers. Quantity over quality! Short term investment I must say from their part. I am really not interested In mediocre support or less. I won't be looking at TP-link wares upcoming networking upgrade.
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maybe spamming this topic has some effect... patiently waiting surely doesn't!
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Apparently, the company stopped supporting this model and left its customers to deal with the problems themselves. This explains the fact that the company's representatives stopped in any way to react to customer reports about problems that have arisen, which are clearly of a technical nature on the part of the manufacturer. This is my last device from your company! I spent a lot of money on the purchase of your product, and you act so ugly with your customers, leaving them and do not even deign to reply to messages! Shame on the company!
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Hi @Sergey_Miklukho and all,
If you have ever encountered any speed issue with the Archer C5400 V2, please ensure first you are already on the latest firmware version which can be found and downloaded from the TP-Link official website:
https://www.tp-link.com/support/download/archer-c5400/#Firmware
If the speed is still not good as compared with that you can get from the ISP modem directly, log into the web interface of the C5400 and go to Advanced->QoS, manually set the speed to that you get from your ISP, and leave QoS on Standard, then reboot the router and confirm the speed again.
However, if you still have the speed issue after the above, and you would like to install the firmware below then monitor, here is the download link:
https://static.tp-link.com/beta/2021/202103/20210309/ArcherC5400_V2_210309.zip
Let the community know if you still have inquiries, thanks a lot~
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@Kevin_Z wow... you have not been paying attention to this topic at all have you? If you did you would have noticed it's a bug in the firmware! You released a beta firmware to solve this, now it's time you make it official!
We have asked for support for almost a year now and I have send you several private messages about this matter... I am so glad I am switching to Asus.
It's a shame really. The product is great, the software and support however....
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