Archer AX6000 5Ghz stops working after app. 1 day
Hi,
I just bought a Archer AX6000 router. I'm having trouble with the 5 Ghz band. After a clean start up of the router the 5Ghz works fine. I have laptop, 2 phones and a tablet that can all connect to it. But after a day or so the connection is lost and I can't reconnect. The 5Ghz network is intermittend down. So, when scanning for networks sometimes the 5Ghz network is visible, but then dissapears again. This happens on all 4 devices, which make believe that the origin of the problem is with the router.
In a wifi analyzer app I see the same thing. The 5Ghz network is there, and then it isn't. Then it's back again and then it's gone again.
I updated the firmware to the latest available version, which is version 1.0.6.
Any ideas on how to solve this? Or should I return it?
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@Kevin_Z I am having the same problem. Worked great for about 2 weeks & now it's slow & we have about 10 devices & half the time it will only allow 3 or 4 on 2.4 and most of them won't let on at all.
if it helps when I was trying to figure the mess out, it would not take the password I set up for this site. But would take the password for my router for this app. For this though I was able to use the password for the site.
something is definitely going on.
I am upset b/c I just saw the box to return this in the garage & asked my husband to throw it out. Thought it worked fine.
actually the last few days we have seen no difference between this and the router we had for 8 years.
I want to love this.
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@Anick996i manually selected a 5ghz channel ie avoid auto. Good now. Try it and see.
Steve
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There's a new firmware update 1.1.0 available via the Thether app. I am in Russia, so I guess Europe is a go. Let's see how it performs.
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Updated available for Europe.
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Anick996 wrote
@Kevin_Z I am having the same problem. Worked great for about 2 weeks & now it's slow & we have about 10 devices & half the time it will only allow 3 or 4 on 2.4 and most of them won't let on at all.
if it helps when I was trying to figure the mess out, it would not take the password I set up for this site. But would take the password for my router for this app. For this though I was able to use the password for the site.
something is definitely going on.
I am upset b/c I just saw the box to return this in the garage & asked my husband to throw it out. Thought it worked fine.
actually the last few days we have seen no difference between this and the router we had for 8 years.
I want to love this.
I had the same issue with the password. First it dropped all devices (about 15) on my network 2.4gh over the weekend and I had to reboot the router. Then some of the devices would not auto connect due to password not being accepted. No matter what I did it would not take the password the was set up in the router. I re-entered the same password on the router and then rebooted. Went back into the devices that could not handshake with the router and had to do a "forget network" then re-enter the same password again.
This router is garbage and TP LINK has no help. It's all bandaids. Pathetic how a company like this can still be in business.
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I foolishly updated to 1.1.0 Build 20200427 rel.80857(5553) and noticed speeds dropped SIGNIFICANTLY.
I went to try to downgrade by manually flashing an older firmware and now I can't revert to any other firmware manually, I see this:
Has anyone else lost the ability to change fw's?
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Please check the QoS settings. Is the bandwidth settings is corresponding with your subscribed speed? We will feedback this problem to our related colleague. They may contact you. Please check your mail box.
Thank you!
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Glad to tell you that we have recently released a new firmware for the AX600, please check if you can detect it and update it.
Please let us know if you still have an issue with the latest firmware, thanks.
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Glad to tell you that we have recently released a new firmware for the AX600, please check if you can detect it and update it.
Please let us know if you still have an issue with the latest firmware, thanks.
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