Archer AX6000 5Ghz stops working after app. 1 day
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Hi,
I just bought a Archer AX6000 router. I'm having trouble with the 5 Ghz band. After a clean start up of the router the 5Ghz works fine. I have laptop, 2 phones and a tablet that can all connect to it. But after a day or so the connection is lost and I can't reconnect. The 5Ghz network is intermittend down. So, when scanning for networks sometimes the 5Ghz network is visible, but then dissapears again. This happens on all 4 devices, which make believe that the origin of the problem is with the router.
In a wifi analyzer app I see the same thing. The 5Ghz network is there, and then it isn't. Then it's back again and then it's gone again.
I updated the firmware to the latest available version, which is version 1.0.6.
Any ideas on how to solve this? Or should I return it?
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I'm on this firmware. There is an issue. Unable to go back to a previous firmware.
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Hello, may I know the issue you are encountering with the latest firmware? Kindly provide more details and we can ask our engineers to follow it up. Thanks.
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First 2/3 days is work too slow on wifi. Sometimes web sites not opening or opening is to slow. Not losing 5ghz. I not restart router & now is more stable. My be firmware is a some bugs. You need a testing router in buildings with more routers & many wifi. In LAN is work fine. Only wifi sometimes is lagging.
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It may be easier for you to see the other thread below where myself and others have described the issue.
https://community.tp-link.com/en/home/forum/topic/210860?replyId=448800
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New firmware works great but if i wanted to i wold not be unable to roll back to an earlier version.. tried recently but stuck on 0% for hours. Also there is a recent thread with the same issue and the tp link reply was he'll pass it on to the relevant engineer. My worry is being unable to install new firmware when an upgrade is released.https://community.tp-link.com/en/home/forum/topic/175434?replyId=448952
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Reading all the posts of this product is a disaster and the company had failed in fixed for months.
This is almost like a scam since company not make any stand to fix the numerous issues with the product which is a high end router.
TP-link i not buying your products anymore.
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Question is, maybe there is not only Tp-Link problem, but the chipset supplied by other vendor... I didn't investigate it, but it would be interested to compare other product of another producer, with the same components. I will try to look at the market what's the similar products are, and if found, try do read some user forums. As I mentioned before, I changed TpLink AX6000 to Asus AX11000. There are no issues now. First I will check what's inside in both routers.
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it was not so difficult ...
https://tinyurl.com/ychh3v3d
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Even if is the fault chip manufactured TP-LINK should replace the modem or refund the money of this failure of engineering. So far I don´t see any responsable move from TP-link.
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The officially released version has been tested and verified by our R&D engineers, so please don't worry about it and there is no need to roll it back to the previous version then.
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