How to get support from TP-link, when red lights flashes in setup!

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How to get support from TP-link, when red lights flashes in setup!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
How to get support from TP-link, when red lights flashes in setup!
How to get support from TP-link, when red lights flashes in setup!
2019-10-15 16:43:53 - last edited 2019-10-16 09:02:38
Model: Deco  
Hardware Version: V1
Firmware Version: M1300 - AC1300

So no support?

Red lights blinking when waiting for blue lights. 

 

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#1
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1 Accepted Solution
Re:How to get support from TP-link, when red lights flashes in setup!-Solution
2019-10-15 18:52:27 - last edited 2019-10-16 09:02:38

@HenrikUJ just press reset button at bottom of device and wait flash light to blue. 

 

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#2
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Re:How to get support from TP-link, when red lights flashes in setup!-Solution
2019-10-15 18:52:27 - last edited 2019-10-16 09:02:38

@HenrikUJ just press reset button at bottom of device and wait flash light to blue. 

 

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#2
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Re:How to get support from TP-link, when red lights flashes in setup!
2019-10-16 01:00:14 - last edited 2019-10-16 09:03:00

@HenrikUJ 

 

Hello, you can press the reset hole for 1s to hard reset it with the Deco powered on, and then it will be pulsing blue.

 

You can reconfigure the Deco network via the Deco app after that. 

https://www.tp-link.com/deco/

 

Good day. 

 

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Re:How to get support from TP-link, when red lights flashes in setup!
2019-10-16 09:03:31

@leogz It actually worked! Thanks

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