Home Network Community > Deco > Deco M5 stopped connecting to PS4
< Deco

Deco M5 stopped connecting to PS4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco M5 stopped connecting to PS4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5 stopped connecting to PS4
Deco M5 stopped connecting to PS4
2019-10-02 21:09:14
Model: Deco M5  
Hardware Version: V2
Firmware Version: 1.3.1 build 20190617

Between Late Jun and Now my PS4 stopped connecting to my Deco M5 mesh. Was fine before but decos had a factory reset to resolve other issues and while every other device has been fine including PS3 my PS4 stopped connecting

 

 

 

all other devices still connect.

I have updated ps4 offline.

 

on PS4

I have tried manual configuration - tried several in range IP address and tried several options for DNS servers gives NW-31293-8  error

I have tried easy setup gives NW-31293-8  error

I have tried WPS setup gives NW-31356-8  error

all multiple times.

 

Router (NOWTV) has wifi off, deco m5 are all set as router not AP

 

  2      
 
  2      
 
#1
Options
3 Reply
Re:Deco M5 stopped connecting to PS4
2019-10-08 03:28:38

@NewPaul 

 

What is the current network diagram? How do you connect these devices together? 

 

Can PS4 detect the Deco network? Is there any error message if it failed to connect to it? 

 

Try to disable fast roaming and setup QoS as standard and clear all the high priority rules.

 

Still the same, try to disable 5GHz and turn on 2.4GHz only to give it a shot. 

 

Nice day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  1  
  1  
#2
Options
Re:Deco M5 stopped connecting to PS4
2019-10-08 08:51:45

@Kevin_Z 

 

NOWTV Router with wifi OFF

Main Deco connected by cable to this

one more deco on 1st and 2nd floors.

 

The PS4 can see the Deco network

gives security method may be incorrect after failing to get IP Address

 

Fast roaming is disabled.

PS4 gives same error on 2.4 as 5 and as both enabled.

 

Main TV and phone were set as High priority Same error on Standard QoS with no High Priority.

 

Every other device continues to connect even PS3.

 

This happenned after a factory reset of the Deco.

 

Anyone any ideas?

 

Manually configuring gateway, IP and DNS doen't help either...

 

Thanks

P

  4  
  4  
#3
Options
Re:Deco M5 stopped connecting to PS4
2021-01-09 18:17:54

I have this same issue. Has it been resolved? 

  4  
  4  
#4
Options

Information

Helpful: 2

Views: 2945

Replies: 3

Related Articles
Deco M5 connecting to furthest deco
1474 0
Connecting deco m5 to existing router
2439 0
 PS4 not connected to M5
506 0
Connecting a wired computer to a Deco M5 Unit
1039 0
Device not connecting to the nearest/fastest Deco M5
45248 16
 Deco M5 and PS4 troubles
1801 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.