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Hi - I am a bit of a technophobe and need some help inputting my WiFi password to my router. I have tried to access top link modem.net but it’s asking for an email address and password not user name and password. What should I do?
Hello, it asks email address and password to access the web UI means that you have bound this device to your cloud account.
You can use your cloud account to give it a go. You can go to cloud website to verify the account first.
Besides, if still cannot fix it, you can hard reset by holding the reset button/hole for 10s with the router powered on.
Good day.
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