Wrong password

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Wrong password

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Wrong password

Mejer

2019-08-15 18:13:21

Posts: 1

Helpful: 0

Solutions: 0

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Registered: 2019-08-15

Wrong password

2019-08-15 18:13:21

Model: RE450

Hardware Version: V3

Firmware Version: 1.0.1 Build 20190124 Rel. 56886 (6985)

Hello,

I have bought a RE450, but our 2 laptop can't connect to the wi-fi. We keep getting "Incorrect password". Our tab and phones have no problems.

I have tried resetting the extender several times, I have tried downloading the lateste firmware and I have tried turning off the firewall on the laptops - But nothing works...

The laptops are an ACER and a HP. And I don't have the oppurtunities to connect by wire.

Please help.

1 Reply

Kevin_Z

2019-08-16 05:48:56

Posts: 21587

Helpful: 5043

Solutions: 2543

Stories: 21

Registered: 2018-12-24

Re:Wrong password

2019-08-16 05:48:56

@Mejer

Can you connect the 2 laptops to the main router's 5GHz?

Try to forget the profile on the laptops and reconnect to the RE450 via 5GHz. How to forget profile: (Below we take Windows 10 as example)

https://www.tp-link.com/support/faq/918/

Ensure that the firmware of the RE450 is up to date.

Besides, try to update the driver of the network adapter built-in the laptops; Or try to contact their tech support to get some help.

Best regards.

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