RE305 v3 Not able to connect to 5GHz host network
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My host router from ISP Ziggo in Netherlands and the issue with RE305 v3 is only with connecting to the 5GHz host network on a secured mode. I changed the host router security settings between WPA2-PSK & WPA-PSK/WPA2-PSK and suitably changed it RE305 extender, but no luck with RE305 getting connected on 5GHz network. Only if there was no security set in host router for the 5GHz connection, RE305 is able to connect on the 5GHz network and obviously that cannot be solution due to snooping / unsecure connection. When RE305 does the scanning it is able to find the 5Ghz netwok though. So don't suspect an issue with the 5Ghz channel settings either - it is set to 802.11 a/n/ac mixed mode on channel 48.
I had a different problem with RE305 v1 and exchanged the router with the retailer and just got a new one which was RE305 v3. In fact for 6 months had range extender setup working fine in RE305 v1, but two weeks ago it started giving the problem with no internet connection after you connect to the network on the extendeter. It's a pity that I now have a problem on day 1 with a new RE305 v3 version - does not go well with confidence on the brand
Firmware is also the latest and factory reset is also not helping. Seems to be a bug in the firmware to me (not able to deduce anything else). WPS mode also did not work fyi. Has anyone else faced the issue ?
If there is no solution to this, i might have to dump this all together and go for another brand
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@Solla-topee Firmware is up to date, it is 1.1.2 Build 20200212 REl.67183.
I bought it on Amazon earlier this week.
Is there a beta firmware available? If not, is there any advice on which channels should be used that might fix this?
Thanks,
Rob
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@Solla-topee Hi there, I'm having the same problem with my range extender as well. It worked well at first but started having problems with the 5G extended network. When trying to connect to it it'll either disconnect automatically immediately or show that access is denied.
Model : RE305
Firmware: 1.1.2 Build 20200212 Rel. 67183
Please help, thanks.
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Hi, you can try to change channel to be 36.40.44 to check if it works since several persons said it would work.
If it doesn't work, please don't worry and tell us. We will follow up your case via email and our senior engineers will check the issue for you.
Have a nice day!
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Hi, please confirm the below information for us.
1. tell us lights status on the RE305?
2. the model number of the main router?
3. please change the router's 5GHz channel to be 36.40.44 to check if it works.
4. please check if a restart of the extender can solve the issue or not.
5. the screenshot of settings-status and system log to check.
If you also have the issue with the RE305 extended 5GHz network, please also check the hardware and firmware version of the RE305.
Your issue in detail and the above information of 1-5 items.
Have a nice day!
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@Solla-topee Tried that and no different. Don't worry, I'm sending it back, as I don't see this ever working.
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1. All lighted up and stable except the 5ghz, now during setup it is unable to connect to the main routers 5Ghz network at all.
2. ASUS RT-AC68U AC1900 Dual Band WiFi Gaming Router
3. Doesn't work
4. Restarted and factory reset 3 times, doesn't work
5. Attached
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I have a problem with my RE305 extender. The connection with the 5G extended network is unstable and after some hours disconnect automatically. How can resolve the problem?
1) All lighted up and stable except the 5ghz
2) Modem Router Tim Hub ADSL ADSL2+ VDSL EVDSL
3) Doesn't work
4) Restarted but doesn't work
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@RonaldSpeirsFoo Hello, since you have tried to reset it but the issue is the same.
Our senior engineers will email you to help solve the issue, if you are willing to do further analysis, please check your inbox.
Thanks for your cooperation and support. Good day.
@Lev89 Hello, for the unstable connection for 5GHz band,
Our senior engineers will email you to help solve the issue, if you are willing to do further analysis, please check your inbox.
Thanks for your cooperation and support. Good day.
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Hi, nice to see you again.
I have replied to you on a different thread.
Thank you very much!
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