Archer C6 2.4G band stops working, disable then enable restores
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Recently purchased Archer C6 Router running the latest firmware. On 4 occasions the 2.4G WiFi band has stopped working, devices can connect to it but get no network access. Disabling and enabling the 2.4G band on the admin interface restores the connectivity, the 5G band is not affected, a device connected to it is used to reset the 2.4G band.
I used the chat support service to discuss the issue and the suggestion was to change from automatic to a fixed channel for the 2.4G band, this appeared to resolve the issue but it has happened again today, a phone which only works on 2.4G was showing the WIFI as access denied.
is there anything else I can do to resolve this issue.
StuartP
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@NeC Same here. Recent update to 1.3.4 doesnt fix the problem. In my case also 2.4GHz crashes (can't login/incorrect password) leaving only 5GHZ active. My home network consist of radio modem as Internet input, then C6 as a main router. The network then is configured like that:
- one LAN cable to Xbox,
- 3-4 WiFi users - mobiles, tablets, laptops,
- RE200 in other room connected to PC with LAN cable.
- Copy Link
- Report Inappropriate Content
Hi folks,
Some news from support contact.
I got a new beta firmware 1.3.6 and you won't believe, ... It's the same crap as 1.3.0 and 1.3.4.
Many 2.4 GHz devices lose their connection after a few hours.
I'm back on 1.3.1 beta.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@StuartP 1.3.4.P1 has just released in Spanish website. Is it the same as 1.3.4 ? Do I have to wait for next release, or it solves problems?
https://www.tp-link.com/es/support/download/archer-c6/v2/#Firmware
- Copy Link
- Report Inappropriate Content
@adios 1.3.4 has disappeared from Spanish TPLink web site 
- Copy Link
- Report Inappropriate Content
After one year from first post, problem is stay here.
- Copy Link
- Report Inappropriate Content
@Luong Sorry to hear that...
I have finally replaced this "router" by another one from competitors !
Before this last action, the only one solution that I have found was to use an IOT plug that reboot the device when the IOT loose the wifi... crapy but working solution !
Good luck everyone for the futur ;)
- Copy Link
- Report Inappropriate Content
NeC wrote
@Luong Sorry to hear that...
I have finally replaced this "router" by another one from competitors !
Before this last action, the only one solution that I have found was to use an IOT plug that reboot the device when the IOT loose the wifi... crapy but working solution !
Good luck everyone for the futur ;)
same here ....
mmiii
- Copy Link
- Report Inappropriate Content
Very sad... The same situation here. Never again...
- Copy Link
- Report Inappropriate Content
@StuartP Yes, I have replaced it too. Now I use the one provided by fibre ISP. It is a bad/slow router but 100% stable.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 5
Views: 125639
Replies: 580
Voters 3
