Home Network Community > Deco > Antivirus on DECO putting my printer etc in quarantine
< Deco

Antivirus on DECO putting my printer etc in quarantine

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Antivirus on DECO putting my printer etc in quarantine

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Antivirus on DECO putting my printer etc in quarantine
Antivirus on DECO putting my printer etc in quarantine
2019-07-08 18:15:28
Model: Deco M5  
Hardware Version:
Firmware Version: 1.3.0

The anti virus on my DECO is putting randomly all kind devices in quarantine.

Today my inktjet printer, last week my own iPhone, other times the laptop of my son or daughter.

 

It's good that we have protection, and for sure my son might have all kind of crap on his laptop.

But my inktject printer? My iPhone? I can't believe these are hacking the network.

 

I have my DECO now for almost 2 years, but these kind of issues started recently, maybe a few months ago.

Has anyone an idea what is the problem? And how to solve it other than disabling the anti virus?

  0      
 
  0      
 
#1
Options
5 Reply
Re:Antivirus on DECO putting my printer etc in quarantine
2019-07-09 01:45:54

@Remmerswaal 

 

Did you get the notification alerts when the device was put in quarantine？ Please show us some pictures of it. 

 

Does it affect the actual performance of the client devices even though it was quarantined?Like accessing internet, print or so？

 

Meanwhile, what is the current network topology? 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:Re:Antivirus on DECO putting my printer etc in quarantine
2019-07-10 18:42:59 - last edited 2019-07-10 18:46:17

Some examples...

 

The xxx-D9-E9 is my Canon MG7150 inktjet printer.

The other is my iPhone 8 plus.

 

Each time it says "UDP Port Scan"

 

Other than the many messages I get on my iPhone about devices put in quarantine, I do not notice anything else. E.g. we can still print and my iPhone can still use the WiFi.

 

 

 

  0  
  0  
#3
Options
Re:Re:Re:Antivirus on DECO putting my printer etc in quarantine
2019-07-12 09:00:06

@Remmerswaal 

 

Please refer to Q5 of this instruction to get an explanation. 

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#4
Options
Re:Re:Re:Re:Antivirus on DECO putting my printer etc in quarantine
2019-07-12 17:30:11

> Sometimes you may find in your Messages that your device is being quarantined, this situation may occur when your device is sending sensitive information or security threats out of your network.

 

Right, so my Canon inktjet printer is sending sensitive information out of my network?

  0  
  0  
#5
Options
Re:Antivirus on DECO putting my printer etc in quarantine
2020-09-12 15:59:45

@Remmerswaal 

Same problem here, but I cann't access the pc/laptop etc.. anymore and I have to reboot them.

Very annoying, this happens almost every day!!!
So does someone have a solution?

Already Thanks

  0  
  0  
#6
Options

Information

Helpful: 0

Views: 3055

Replies: 5

Related Articles
Deco M5 Unable to register and unable to update antivirus
1232 0
Antivirus
613 0
 How long is the antivirus solution on Deco M5 valid for?
210 0
 About TP-Link Deco M5 Homecare antivirus
801 0
Deco M5 and issues with HP printer connection
7816 4
Deco M5, printer not able to connect through wifi
4760 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.