TP Link Archer C3200 dropping internet connection (DNS problem)
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Lately, my internet connection has been dropping internet connection at random intervals (could be 30 min to 4 hours between drops) and when I check the router when the connection is lost, it always asks to configure DNS manually. I've tried switching to the google DNS and openDNS and the problem still persists.
After a while (~5-10 minutes) the connection comes back and the configure DNS manually message is gone
Prior to last week the internet connection had been solid with no problems for a span of about 6 months
Note:
I have a DSL connection
any help would be appreciated, thanks
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Hello,
May I know who is your ISP? And what is the bandwidth you paid? Including download bandwidth and upload bandwidth.
Meanwhile, could you please export a picture of the status page when the connection drops out?
Besides, what is the current hardware and firmware version?
Thanks in advance. Nice day.
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Hey, thanks for the help.
Im with teksavvy paying for 25 download /10 upload
The Firmware version is 0.9.1 0.1 V004b.0
The Hardware version is Archer C3200 V1 00000000
I dont have the status page, as it has been stable for the past day
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Hey,
our engineer has reached out to you via email, if you are willing to do further troubleshooting with them, please notice your inbox.
Good day.
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hello. I have exactly the same problem. Is any solu for this case?
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@TofuBlock Same issue, tried google, and my provider's DNS addresses...keeps dropping! (videotron). Modem still works when I connect directly to it, so router is the issue...please have someone contact me?
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@Kevin_Z Same issue, tried google, and my provider's DNS addresses...keeps dropping! (videotron). Modem still works when I connect directly to it, so router is the issue...please have someone contact me?
Kevin_Z wrote
Hey,
our engineer has reached out to you via email, if you are willing to do further troubleshooting with them, please notice your inbox.
Good day.
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I'm.having the same issue
It was good for a while but have been noticing it more often
I have internet 600
Its on the tv right infromt of me
Hard wired to the basement service provider modem
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@TofuBlock yeah, when I hardwire in the modem, I still am connected, so really this TP-Link is the issue, sad, why a 200$ machine is barely usable within months and @TP_LINK doesn't answer.
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