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Connection through Arris modem (bridged) very slow

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Connection through Arris modem (bridged) very slow

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

FransBas

2019-03-09 14:52:27

Posts: 16

Helpful: 5

Solutions: 1

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Registered: 2019-03-09

Connection through Arris modem (bridged) very slow

2019-03-09 14:52:27

Model: Deco P7

Hardware Version: V1

Firmware Version: 1.2.0

Strange issue with my Deco P7 system.

Ziggo (NL) Arris TG2492LG modem in bridge mode 192.168.100.1

Deco P7 with Synology NAS wired on second deco (upstairs) in same IP range (100-200)

Firmware 1.2.0 Build 20181210 rel. 34913

App version 1.8.1

IP reservation on NAS

Ports forwarded in deco app

Internally with NAS ip:5000 normal connection, external with my standard DDNS (ip.com) no connection at all.

If have registered the tplinkdns and this seems to work... but extremely slow.

QOS is standard, no priority to any devices.

Any suggestions on what can be wrong?

2 Reply

Kevin_Z

2019-03-12 09:45:12

Posts: 21587

Helpful: 5042

Solutions: 2543

Stories: 21

Registered: 2018-12-24

Re:Connection through Arris modem (bridged) very slow

2019-03-12 09:45:12

Hello,

1. With NAS connected to the main deco directly, do you have the same issue? Meanwhile, what is the current network topology?

2. FYI, Deco only supports TP-Link DDNS; back to your case, may I know is it slow to access it with TP-Link DDNS from the external network or from the local network? Or both are slow?

3. Please ensure that the QoS has been set to standard and clear all high priority devices; what is more, please notice that offline devices, if they had been added into QoS/high priority, you need delete it first.

Good day.

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FransBas

LV1

2019-03-28 12:23:19

Posts: 16

Helpful: 5

Solutions: 1

Stories: 0

Registered: 2019-03-09

Re:Re:Connection through Arris modem (bridged) very slow

2019-03-28 12:23:19

See this post:

https://community.tp-link.com/en/home/forum/topic/151141?page=2

Connection through Arris modem (bridged) very slow

Connection through Arris modem (bridged) very slow

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