Deco M9 plus can't pair with smartthings arrival sensor.
Deco app displays smartthings arrival sensor is compatible with M9 plus.
But So many times tried to pair but M9 never dicover the device.
I can tell arrival sensor trying to be paired, but deco m9 is not accepting it.
But other smartthings sensors all pairs without problem.
Even I bought new battery, still same.
Do I have to wait for firmware update?
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For your issue, you can refer to the link below to do some troubleshoot.
https://www.tp-link.com/en/faq-1790.html
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I tried everything in the link for more than 30 times, I even changed brand new battery, but still arrival sensor doesn't pairs.
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I just got a Deco M9 Plus and purchased three Samsung Arrival sensors and I am having the same problem as you. It will not even see the sensor. TP-Link says that they support F-ARR-US-2 and I have the STS-PRS-250. Samsung says they are the same sensor but the STS is their older model numbering scheme. I do not know if the newer units work but the older ones do not. I have sucessfully connected a Sylvania bulb to the Deco so I know the smart hub works.
Have you had any luck getting the two to pair up?
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